BMC

Bristol Motor Company

3.9/5 from 8 reviews.

1.0

Overheating Problems

Original review source: Google+

We were mis-sold a car that had even had an MOT, the same day we collect the car we experience severe and dangerous overheating problems. Completely unsatisfactory, they then fail to rectify the problem several times, resulting in a dangerous situation as there was a complete engine failure on the motorway. The dealership have since neglected any responsibility, we have not experienced any satisfactory customer care or consideration and they still refuse to refund us, in which we are fully entitled. Wouldn't dream of recommending this dealership, they have no consideration and are seemingly unaware of the condition of any of their vehicles. We know this as the car that they bought off us for scrap value of £100 that we were told would be for scrap, was then on their forecourt and sold for a few hundred. If they had inspected the car they would have known it was in poor condition and should only have been scrapped, it was also previously found to be sold to us by a rogue trader and the car was a write off. So we know that this dealership sell cars that are in poor condition and neglect to fully inspect them. ................................ Since, the dealership now insist on charging us £200 so that we can take the car back in a road worthy condition. There reason is that they consider that this review is a "nasty comment" and not a fair and honest review by an upset customer. On the phone they have been very aggressive, augmentative and defence, even though I have simply stated that I am upset with both the car and customer service, and have been fully within my rights to be refunded or the car be completely fixed as it was initially sold to me in a dangerous condition. As a customer it is fair to write a review such as this, not out of spite, but simply to share opinions about products and services. In this case, I would hate to see someon

Google+ user: Steve Millington 4190 days ago 2013-11-12

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Overall Rating

Bought a Toyota

Original review source: Google+

We've just bought a Toyota from BMC, and we found them not just professional, but easy to deal with: - Communication was replied to very quickly and covered what we needed to know. - Reasonable offers and suggestions were met with acceptance or a reasonable counter-offer.

By Google+ user: Mike Sadler 3888 days ago

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Really Pleased

Original review source: Google+

We were really pleased with our experience of the Bristol Motor Company. My husband and I were looking for a car with less mileage than our existing Focus and I had Hondas in the past. We spoke to Tony a couple of times prior to our visit as we had a bit of a journey from W

By Google+ user: Dawn Cash 3889 days ago

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Extremely Helpful

Original review source: Google+

The guys at the garage were extremely helpful and as a single female buyer I was very grateful! They went above and beyond what was expected and I'm very happy with the car that I purchased.

By Google+ user: Helen Butcher 4095 days ago

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Absolute Joke

Original review source: Google+

This place is an absolute joke... To believe that a business like this is still in operation is beyond me. Called up on Saturday 5.15pm (closes at 5pm) and asked if there was a particular car in stock. I was told by Tom that this car was still available and there was "noth

By Google+ user: Ali Hirji 4100 days ago

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Fantastic Car

Original review source: Google+

I bought a car from Bristol Motor Co. 6 weeks ago. Fantastic car (Honda Accord Tourer). Well worth the round trip of 850 miles to collect. Ive had one slight problem and Tom was fantastic about getting it repaired locally for me which saved me the same 850 mile round trip

By Google+ user: Cam M. 4132 days ago

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Overheating Problems

By Google+ user: Steve Millington 4190 days ago

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2 cars!

Original review source: Google+

I have had 2 cars from this company, both of which have been excellent. They appear to be very professional and have been very helpful and polite at all times. I had a couple of minor problems with my last car which were rectified promptly and without fuss. I would have no h

By Google+ user: Clive Diffey 4215 days ago

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VW Golf

Original review source: Google+

I asked Tom at Bristol Motors to look out for a Turbo Diesel VM Golf for me as he didn’t have anything suitable in stock. A couple of weeks later Tom called me as he’d found a TD Golf in my price range. Car was as described and the test drive went well. Bristol Motors took

By Google+ user: Greg T 4218 days ago

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