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Wilsons

1.0/5 from 2 reviews.
1.0

Dishonest company - please avoid!

I bought a used Fiat LD14FWK from Wilsons, Epsom in July 2016. The car turned out to have two faults. This was confirmed by an independent inspection. Wilsons offered to fix one fault, but failed to mention the other fault. The independent engineer told them in his report that both faults required attention. I had to threaten court action to get a part refund. Wilsons withheld £500 because I had "had use of the car". I owned this car for three months and spent all but the first two weeks trying to get it sorted out. As soon as the car was returned to Wilsons, it appeared back on their website for sale. Have they fixed both of the faults? Who knows? They have listed the car as "one previous owner" but this is not true. Wilsons sold the car new in 2014, and then sold it to me in 2016. There are two registered keepers on the logbook that Wilsons now have. I contacted Wilsons to point out this error but they have refused to change their advert. Please avoid Wilsons!
3119 days ago
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Appalling customer service
My wife ordered an Abarth 595 from Wilsons on June 6th 2022, through the motability scheme. It was all accepted and signed for on that date. In mid June Abarth left the motability scheme, which shouldn't affect the out come of our contract... Except for the fact that despite a phone call the following Monday from wilsons that the order had been sent through they actually SAT ON THE PAPERWORK FOR A
Dishonest company - please avoid!
I bought a used Fiat LD14FWK from Wilsons, Epsom in July 2016. The car turned out to have two faults. This was confirmed by an independent inspection. Wilsons offered to fix one fault, but failed to mention the other fault. The independent engineer told them in his report that both faults required attention. I had to threaten court action to get a part refund. Wilsons withheld £500 because I had "
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