Problems from day 1
I purchased a Fiat 500 from this garage in July 2017. On test driving it, I told them the brakes were binding. They said it was because it had been standing on the forecourt but that they would change the brake pads. My own garage confirmed the disc pads were worn right through. After I week I took the car back because of a grinding noise. Will told me it was the undercover vibrating and took it away to the garage. Within 10 minutes it was back, the undercover supposedly adjusted. The problem persisted and sounded like a transmission noise. I took the car back to them within the month and, supposedly, they had changed the gearbox but could give me no paperwork or guarantee for said gearbox. I found their attitude patronising and dismissive. Additionally, when I was viewing the car I was told there was a 3 month guarantee but when collecting the car the guarantee was for two months only. This company live up to the reputation on bad used car sales people. I would definitely NOT recommend them.
Angela N
2017-12-06