WCS

Williams Car Sales

1.0/5 from 4 reviews.
1.0

Not fit for purpose

We bought a vehicle from this garage earlier this year. We had problems with it within one week of purchase. They did attempt to fix it and we got the vehicle back after 3 weeks. Unfortunately the problem was not resolved and within one week the vehicle broke down and we were unable to start it at all. We tried to reject the vehicle and get a full refund as we were entitled to under the sale of goods act, however they flatly refused on numerous occasions. We ended up calling the RAC as we needed to move the vehicle and they found numerous problems. They also found that the vehicle had not been serviced for years as evidenced by the state of the oil and air filters. Prior to purchasing the dealer assured us that the vehicle had been servived by themselves. They also sold us a 12month warranty for parts and labour, however they only arranged a 3 month warranty. They have been referred to trading standards
3453 days ago
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Overall Rating
Williams car company crewe
Do not deal with these people ,bought a fiat 500l in sept 2023 ,said they would fix aircon on car and service vechicle has well . neither was done .dont wont to know when you complain , do yourself a favour dont deal with these cowboys !!!!!
Problems from day 1
I purchased a Fiat 500 from this garage in July 2017. On test driving it, I told them the brakes were binding. They said it was because it had been standing on the forecourt but that they would change the brake pads. My own garage confirmed the disc pads were worn right through. After I week I took the car back because of a grinding noise. Will told me it was the undercover vibrating and took
doesn't deserve any stars
wish I'd read reviews etc before buying from this awful place and people!! avoid avoid... and now they think moving to a new car sales place in crewe will help well it doesn't maybe if you knew what good customer service was and not have bad attitudes. for grown men I expected better. forever chasing these people to sort the issues out!! and fact that the owner is never around or the staff can't s
Not fit for purpose
We bought a vehicle from this garage earlier this year. We had problems with it within one week of purchase. They did attempt to fix it and we got the vehicle back after 3 weeks. Unfortunately the problem was not resolved and within one week the vehicle broke down and we were unable to start it at all. We tried to reject the vehicle and get a full refund as we were entitled to under the sale of g
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