SMW

Surrey Motor World

1.0/5 from 4 reviews.
1.0

Greatly Disappointed

I would not recommend purchaseing a car from Surry Motor World.

I purchased a BMW X5 2002, when I went to collect the car they kept me waiting for hours whilst they got the car ready despite being given notice that I was collecting the car that day.

Once i got the car home numerous alarms appeared, took it to BMW garage to recify and found that the cost of the repair would be more than the car, dealers ignore any communication to assist with this.

Also there "warranty" with Halfords (as advertised as included with all cars) is warthless as when I have spoken with the warranty company they do not activate the policy and despite numerous chases still no resolve so am out of pocket on that also. You have to constantly chase them. they do not respond back to you.
4335 days ago
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Overall Rating
Total scam. Never buy a car from this dealer!
They sold me a car with a 1 year warranty from auto protect. When I called auto protect they said that we do not deal with these people anymore.
Stay away!
Bought a car this summer from Surrey Motor World and this is where the bad story begins. Payed for a Gold warranty with Halfords which has NOT been activated. Called them a thousand times, but did nothing. Their site is now down, and auto trader has removed their cars. Don't really know what to do. I think my money is gone, but I will definitely try Trading Standards. Anyone else? I would be grat
Stay clear of this dealer!
Bought a car and within the first week the engine management light came on. Car had done less than 200 miles! Cutting a long story short, now find that dealer is in financial difficulties (check companies house!) and warranty I was promised is nowhere to be seen! So far spend over £600 on repairs... Are now taking legal advice.
Greatly Disappointed
I would not recommend purchaseing a car from Surry Motor World. I purchased a BMW X5 2002, when I went to collect the car they kept me waiting for hours whilst they got the car ready despite being given notice that I was collecting the car that day. Once i got the car home numerous alarms appeared, took it to BMW garage to recify and found that the cost of the repair would be more than the c
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