Rude, insulting manager
We had a simple question after purchasing a RAV4. Our usual salesman said it wasn't his field so put us through to the manager.
The manager spoke to us like we were a waste of his time and an inconvenience. The moment we were put through he was rude, aggressive in tone, frustrated, unprofessional and disrespectful. Half the call was just him being reluctant to even open our file to assist.
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