RH

Richard Hardie

2.5/5 from 2 reviews.
3.6

Poor after sales service

Bought a pre reg car in Nov last year , have made several phone calls trying to chase up things that were to be sorted out i.e. Rubber car mats , no return calls after 3 messages left . Spoke to sales manager last week who said 'leave it with me I'll sort it ' no phone call !

I will be taking this higher after being very courteous to this team it's getting me nowhere .

Very poor after sales service !
3103 days ago
Richard Hardie banner
Professionalism
Product Knowledge
Customer Service
Vehicle quality
Value
Overall Rating
BUYER BEWARE
Zero stars…….. Bought a used car from the Southwick, Sunderland branch and have had no end of trouble since. Was told the car had been serviced and would be cleaned before pick up. When we collected the car, it had obviously only been given a cursory jet wash but the light was fading so didn’t really check. Our son is a mechanic and checked over the car the following day. He found two things that
Poor after sales service
Bought a pre reg car in Nov last year , have made several phone calls trying to chase up things that were to be sorted out i.e. Rubber car mats , no return calls after 3 messages left . Spoke to sales manager last week who said 'leave it with me I'll sort it ' no phone call ! I will be taking this higher after being very courteous to this team it's getting me nowhere . Very poor after sales ser
< 1 >