DWS

D W Smith Motors

1.0/5 from 2 reviews.
1.0

Untrustworthy, unprofessional, unimpressed!

Purchased a 'mapped out ad blue delete' Vivaro LWB (DS68CVB) with numerous other faults.

*** Untrustworthy, sits outside your house, takes your money and ignore you ***

Don't be fooled...

Den - owner said he would not allow me to purchase the van on finance (pre arranged 3rd party) without directly and personally paying him a deposit of £500.00 because he did not trust them (connect me car finance / first response) He also said it protects him from scrupulous customers who use a vehicle then hand it back after two weeks because they changed their mind. Initially I thought you should treat everyone on their own merit but okay, I needed a Van and £10,995 seemed a decent price for a decent van.. oh, how wrong I was.

I paid up awaiting confirmation from Den that the amount was received from the finance company so I could collect the Vivaro. I had to collect the van from a different location than the dealership but again, okay. He gave me the key and I asked where the second one was, he replied s
124 days ago
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Overall Rating
Untrustworthy, unprofessional, unimpressed!
Purchased a 'mapped out ad blue delete' Vivaro LWB (DS68CVB) with numerous other faults. *** Untrustworthy, sits outside your house, takes your money and ignore you *** Don't be fooled... Den - owner said he would not allow me to purchase the van on finance (pre arranged 3rd party) without directly and personally paying him a deposit of £500.00 because he did not trust them (connect me ca
Aggressive and unhelpful
I bought a BMW 3 series from Den in October 2023. In order to take it away on the day I chose not to have it serviced. When the brakes failed a few weeks later, I put it down to bad luck and paid for the fix myself - the extra warranty that I'd been sold didn't cover it. The car failed its MOT in January 2024 for emissions and a missing catalytic converter - a straight pipe had been welded on ins
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