CTC

Chepstow Trade Centre

3.6/5 from 6 reviews.
1.0

Worst experience ever!

Paid a deposit, the car came with fresh MOT and no advisories...looked clean and tidy too. That all changed when I drove it home. Felt like it was draggong a plough. Turned out car had a misfire though they denied this at start and just turned engine management light off. Within a few weeks EML came back on, they claim they change coil pack and plugs though I didn't witness this nor did the car perform any differently. I replaced at cost brake pads down to metal and two illegal tyres on rear (on further investigation the tyres were close to limit and flagged up on a previous MOT). I had a diagnostic check done, some sensor was totally fu**ed, car was running too rich, the unburnt fuel had ruined the catalytic converter and car was on its last legs. CTC totally ignore any correspondence so I had no choice to go through my credit card company. CTC can't brush them off. I got rid of it and lost 75% of what I paid for it. You really need to avoid these at all cost. Never dealt with such a bunch of cowboys.
1371 days ago
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Overall Rating
A good vehicle
I was looking to buy a Volvo XC90 with 7 seats for her and their children, and wanted a good car with service history at a price lower than a main dealer. Having seen several of these models across a few weeks at various garages and trade centres, where I nearly bought one that had questionable service history and existing faults, I was sceptical about what was available and how such vehicles wer
Worst experience ever!
Paid a deposit, the car came with fresh MOT and no advisories...looked clean and tidy too. That all changed when I drove it home. Felt like it was draggong a plough. Turned out car had a misfire though they denied this at start and just turned engine management light off. Within a few weeks EML came back on, they claim they change coil pack and plugs though I didn't witness this nor did the car pe
Check your warranty!!
I bought my Freelander in July 2020. We were told that it came with a months warranty. Within that month the engine suffered a catastrophic failure. Instead of honouring the warranty Chepstow Trade Centre tried everything to avoid paying out. It has taken 7 months for them to finally pay out £1000, via County Court Proceedings. (This did not cover the whole cost of repair but we had to cut our los
Highly recommended
I bought a Vauxhall Astra and both Tim and Mark made sure I bought the right car that suited my needs within my budget they were friendly and courteous and give you peace of mind by making sure the vehicle gets a thorough check before it leaves the forecourt. Overall I'm very happy with my experience and I will be recommending them to family and friends.
vw
Have just bought vw bora of CTC I have had exellent serve off the company good value for money and would go back again the sale people are very nice and help and no pressure ric
Outstanding....
I live some 3 hours from Chepstow Trade Centre. I found a car i liked the look of so i filled out the enquiry form. At this point one of the directors, Mark promptly contacted me and we discussed the car in detail. As i live some distance from CTC Mark was more than happy to send me through copies and pictures documents such as MOT for me to view as well as plenty pictures of the car itself. I mad
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