Autotrade South West

Autotrade South West Berkeley, Gloucestershire GL13 9ET
3.5/5 from 47 reviews.

More about Autotrade South West
Autotrade South West, Berkeley Heath A38, Berkeley, Gloucestershire, GL13 9ET

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Overall Rating

Dealer Reviews

There are 47 reviews for this dealer group.
Awful and liars
Salesman is a born liar do not trust anything he tells you, told us my daughters car would be ready on the Friday for her too go away called Friday at 13:45 said he’d phone back didn’t, called again at 16:15 Kai answered said Tristan went home at 14:00 knew car wasn’t booked in for mot until following Tuesday, Kai sold her an Audi A6 paid for service and valet only to find out from independent AA
I wouldn't advise anyone buying anything from them. They have lied from start to finish and covered up some bad faults and supplied a car with a very questionable service history. You have been warned !!
Basically stay away and don't be drawn in by their promises because the right hand doesn't know what the left hand is doing its all lies. I spent £12000 on a vehicle that I had paid for warranty and service extra no stamp in warranty book had to send it back to be stamped took months to come back even though they said it was on its way a week later sent in a made up envolpe falling apart. The car
Saw the car i wanted on their Autotrade site. A beausitful Audi RS4, I came down to view it and the sales team, although obviously extremely busy (I hadn't told them I was coming) were more than accommodating. I was offered drinks whilst their lovely valet team got the car out from the very back of the forecourt. One of the sales agents took me for a brief drive and took me through some of the fea
They are the type of dealer who give the motor trade a bad name. Absolute cowboys who lie from start to finish. No point leaving a long review but having bought a car from them recently they are the worst dealer that I have ever dealt with. Do not trust them
Bought a bmw from this garage as I was looking for one with this spec for months (sunroof/electric heated leather), So I gave autotrade southwest a call and viewed the vehicle to which was exactly as described, an amazing low mileage, low owner rare 3 series. They were all very nice people and I had my finance settled that day and they even took my old 1 series as a part exchange for a much bette
1st class!
Having been messed about in the past I was cautious when looking for a car. I did all of my research online and to be honest was a little put off by the previous reviews left but I decided to speak to them as I really liked the bmw they had for sale. I am so thankful I did as the service was 1st class. They emailed all the details of the car to me and answered any questions I had. they were were
235i - brilliant very reliable car
We got a 235i which has been brilliant since we got it. We had brilliant customer service and didn't have to wait long at all for the paperwork & finance documents to be sent off and received back. Would 100% recommend this garage as they have all cars that would suit you. Thank you for the amazing experience, will defiantly be back!
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