XAL

XS Automotive Ltd

3.5/5 from 7 reviews.
2.0

BUY FROM AN AUCTION :- YOU'LL BE SAFER!

I wasn't allowed to test drive. I had to arrange appointment to even collect my car, said invoice and warranty would be in it, it wasn't. Chased for weeks to get a copy of the invoice, but no warranty info was included. The worst is that the transmission drops into limp home EVERY drive after 10 minutes and engine timing fault triggers EML if you rev it. XS automotive was very defensive and kept saying 'we would have a problem!' and they feel the Sales of Goods Act doesn't apply to them (hint it does). Also the alleged "warranty" is a £250 limit! That's ridiculous on a Ford let alone a Porsche. Currently progressing legal options, trading standards, smalls claim and bailiffs if necessary to recover my cash. Buying from an auction instead, its cheaper and you get time to check for faults and reject the vehicle. Worst experience I have every had in the 20+ cars bought over 30 years! Looking to dump this on WBAC if it cannot be sensibly fixed, as I wouldn't inflict on a private buyer.
2583 days ago
XS Automotive Ltd banner
Professionalism
Vehicle quality
Value
Product Knowledge
Customer Service
Overall Rating
Economical with the Truth
I asked the salesman how many months left on the MOT and they advised 12 months and told me the MOT certificate was in the glove box with the other documents. I rang the next day as the MOT Certificate wasn't there. I was told to go to my nearest MOT garage who would give me a copy. The car was poorly prepared and so I booked into my Jaguar Specialist to have some work completed. I was astonished
By chrisgrove 2487 days ago
Full Review
friendly service
Recently purchased a Mercedes S Class. The vehicle was exactly as described. The guy i dealt with was very professional and knowledgeable about the vehicle. Test drive was perfect. All in all a great experience.
By davidmann 2558 days ago
Full Review
Great Customer Service
Very polite and helpful , excellent range of quality used vehicles... very happy with my car thankyou XS Automotive
By Perieh  2571 days ago
Full Review
Great Company to deal with.
We are so pleased to have found our new car via XS Automotive….great car at a very good price compared to what we had seen other cars priced at...drives like a dream...everyone who dealt with us at XS was polite and knowledgeable.
By Mike Sales  2571 days ago
Full Review
Happy repeat customer
Always happy with XS, I have purchased 3 cars through these guys and all have exceeded my expectations. Would highly recommend.
By Ralph0312 2574 days ago
Full Review
BUY FROM AN AUCTION :- YOU'LL BE SAFER!
I wasn't allowed to test drive. I had to arrange appointment to even collect my car, said invoice and warranty would be in it, it wasn't. Chased for weeks to get a copy of the invoice, but no warranty info was included. The worst is that the transmission drops into limp home EVERY drive after 10 minutes and engine timing fault triggers EML if you rev it. XS automotive was very defensive and kept s
By chrali 2583 days ago
Full Review
Verify every detail before buying from them
Keeping a eventful experience short: I enquired about a car and the first variation of truth was the "Full dealership history", not true it only had 2 services with the main dealer. Then after service history checked there was a 3 and a half year service gap. I asked them if there was maybe receipts or something and was told no that is what they have and "maybe you are better of buying a brand new
By JCM 2927 days ago
Full Review
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