VCC

Vicarage Car Care And Car Sales Ltd

3.2/5 from 2 reviews.
1.4

Be very careful

Sold me a VW Crafter van, front shock absorbers gone on purchase, made them aware next day something not right, not a mechanic so haven't a clue, they stretched it out, emails went to "spam", all the excuses, then all my doing, not covered in warranty as wear and tear?

Not taking responsibility, charging me double to fix but Vicarage Car Sales such a decent company they'll pay half, do the maths, £200 job we'll charge you £400 but as we care about our customers we'll pay half?

Paying for independent engineer report, I'd rather pay someone else to make find out if the van i purchased is safe and roadworthy.
2378 days ago
Vicarage Car Care And Car Sales Ltd banner
Value
Vehicle quality
Product Knowledge
Customer Service
Professionalism
Overall Rating
Great experience
I recently bought a car from this dealer and had a really good experience. The customer service was excellent and Fayz was especially helpful. He sent me videos of the car and explained everything clearly, which made the whole process easy and reassuring. He’s a top lad and made everything straightforward. The car is great and I’ve had no problems so far. Overall, I’m very happy with the service a
Be very careful
Sold me a VW Crafter van, front shock absorbers gone on purchase, made them aware next day something not right, not a mechanic so haven't a clue, they stretched it out, emails went to "spam", all the excuses, then all my doing, not covered in warranty as wear and tear? Not taking responsibility, charging me double to fix but Vicarage Car Sales such a decent company they'll pay half, do the maths,
< 1 >