Worst vehicle buying experience of my life.
Absolutely the worst vehicle buying experience of my life. Spent almost £10,000 on a van, and got treated like rubbish. Don't be fooled by the nice showroom. I was told when I bought the van that it had 3 months warranty, when I noticed it underperforming a month after buying, I was told it had only 1 month warranty!! They do not give anything in writing, and if you look on their website they give no information whatsoever about warranty. The vans catalytic converter was missing, and this was not told to me at time of sale, and the seller - Gary Townsend even implied that it was stolen while in my possession, even though they had fitted a pipe to replace it (Not a cat. as they should have - just a pipe)!!! The tail lift broke after 3 days, again Mr Townsend said that it could have been my fault - even though I only had it for 3 days!!! There was a bolt missing on the taillift which was why it fell off!!! As I am getting nowhere with Mr Townsend as he talks nothing but complete nonsense and lies, I am going to make a claim against him for the cost of replacing the cat., which the vans needs to perform properly.
Mikeandvan
2014-03-24