SA

S.W. Automotive

3.9/5 from 2 reviews.
2.8

OK.....to good .....but not good enough

I purchased a 4x4 over the phone (blind), trusting SW Automotive after speaking to them and reading all the positive reviews. They were concerned I was purchasing the vehicle without seeing it, but due to this assured me of they would give their upmost attention to "make it right". When I looked at the photos originally I highlighted a couple of issues which they agreed to amend prior to delivery. The car eventually arrived in a very scruffy state - it hadn't even been valeted, it had ingrained dirt internally and mud arround the doors / boot seals. SW Automotive had failed to complete any of the small issues I had highlighted to him - they said they had "been really busy and forgot"

They have been now completed with the financial help of SW Automotive, but it was me who had to chase up to ensure this happened. After my initial shock and dissapointment I took it to my local dealership to be looked over mechanically and no problems were found (hence the 3 stars). SW Automotive is OK.....to Good.....but sadly
2460 days ago
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Overall Rating
OK.....to good .....but not good enough
I purchased a 4x4 over the phone (blind), trusting SW Automotive after speaking to them and reading all the positive reviews. They were concerned I was purchasing the vehicle without seeing it, but due to this assured me of they would give their upmost attention to "make it right". When I looked at the photos originally I highlighted a couple of issues which they agreed to amend prior to delivery.
Quality car buying experience
I dont know where to start to praise Steve from "SW Automotive Fife"? My first experience of dealing with Steve was last year, when my Daughter Cara bought a car from him. His aftersales was excellent. True to his word with the 3 month warranty. This made me think "The next time i'm buying a car i would give him a try". When i saw the mondeo, i went straight to see it. the car was stunning. 10
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