Paid Sturgess £17k for a car that has been inspected by the garage, described as "as good as you'll get". The day before collection was due, after changing insurance, and booking train tickets to get to Leicester, was told vehicle was not in a saleable condition. Moreover there was resistance to the idea that they had an obligation to source an alternative. Having escalated the matter to the ma

Booked my Toyota Avensis in for a service and was given a price of £250, I asked them to replace a tyre and got a phone call saying I need 3 tyres and they could fit them for me for £700 (when I baulked at the price I was told "we can help you with that") and they went on to tell me how bad my brakes were and that they could replace them for me for a further £500. I collected my car ( after being