SHC

Stockton Heath Car Sales Ltd

2.1/5 from 3 reviews.
0.0

Dissapointing and upsetting

Bought my first car from these dealers, wanted to buy from a dealer for that added security. The car had a loose grill that we were told would be fixed if we returned. I am not experienced in checking over 2nd hand cars and all seemed to be well. Upon getting home for a few days i noticed the rear head rest was missing, the rear door was jamming, there was a wire hanging from under the engine, the electrics were erratic. I took out a 3 month warranty with Stockton Heath and contacted them with my concerns. Frankly the warranty was a waste of time and Stockton Heaths claims of customer care are a fabrication. I have a faulty car that 2 months on now needs a new battery and alternator now and the dealer does not care. I am very upset and will take up a private sale over a dealer next time this experience.
4207 days ago
Stockton Heath Car Sales Ltd banner
Value
Professionalism
Customer Service
Product Knowledge
Vehicle quality
Overall Rating
Where you are treated like a wallet
Before I bought the car, I had an AA inspection on it. After all, Stockton Heath is supposed to have an "AA dealer promise" designation. The car had issues with the tyres and needed service. They changed the tyres, because even though it had just passed MOT, there was a nail in one of the tyres. They refused to do the service, they promised to get me a spare tyre and they did not. They then stated
Great Car dealership
Just bought Hyundai i10 from Stockton Heath Car Sales. Very pleased with the deal (this being second car purchased from them). Very friendly and honest service. Cheers Guys.
Dissapointing and upsetting
Bought my first car from these dealers, wanted to buy from a dealer for that added security. The car had a loose grill that we were told would be fixed if we returned. I am not experienced in checking over 2nd hand cars and all seemed to be well. Upon getting home for a few days i noticed the rear head rest was missing, the rear door was jamming, there was a wire hanging from under the engine, the
< 1 >