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Sascron

3.6/5 from 62 reviews.
1.1

Avoid at all costs

Unfortunately Sascron have made the car buying process one of the most frustrating experiences I’ve ever had. We travelled for 2 hrs to be met by the salesman who had prepped the wrong vehicle for us to look at. The vehicle we had come to look at was shabby and not for us but we did find another that we liked. He was reluctant to let us drive the vehicle until we had agreed to purchase it. Despite his appalling attitude we sat down and had a conversation where we was told that the car had a full BMW service history that was logged online. Once he had disappeared to eat his lunch mid way through the conversation and we had agreed to buy the car, we was allowed a test drive.

He seemed reluctant for us to pick up the car following Sunday which was the only day we could. After a 2 hr drive on the Sunday morning we was phoned and told off by Sam for being 20 minutes late for our appointment to pick up our £18,000 car.

Once there to pick up the car we noticed that there were marks all over the car from wh
104 days ago
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Value
Friendliness
Choice
Financing options
Customer Service
Overall Rating
Vehicle quality
Overall Rating
Viewing & Test drive experience
What can I say . . . One of the strangest car viewing & attempted test drive experiences that I've come across to date. Me & the misses drove around 30 minutes to go and view a car from Aldermarston branch. Upon arrival we parked up in the customer car park & proceeded to the building where all the pointy shoed & spikey haired 20 something car salesmen reside. And we were not dispointed, as we w
3 Generations 18 cars excellent garage
Over the past fifteen years we have had over 18 cars from Sascron from grandma to son to grandchildren. Always excellent service with Liam having sold us 10 cars!!! Never pushy always attentive and efficient. Wouldn’t buy a car from anywhere else. My wife says I should be banned from visiting!!! Excellent choice and wide range of prices. They didn’t pay me to write this because they didn’t need to
Faulty car Range Rover
Don’t ever waste your time or money buying a car from this company lies after lies sold me a dodgey car with faulty brakes knowing I have children and needed it for work have had ongoing issues for the last 7 months there manager is a lier and everyone who works there lies and fobs you off have to call at least 5 times and leave messages until someone might even consider calling you back they buy
Avoid at all costs
Unfortunately Sascron have made the car buying process one of the most frustrating experiences I’ve ever had. We travelled for 2 hrs to be met by the salesman who had prepped the wrong vehicle for us to look at. The vehicle we had come to look at was shabby and not for us but we did find another that we liked. He was reluctant to let us drive the vehicle until we had agreed to purchase it. Despite
Excellent experience
Thanks so much to Sascron and Liam, got my new ford from these guys, helpful friendly and efficient. Thanks Sophie
Very poor customer service
Good prices, excellent customer service, especially from Sam Coventry who made the process easy and his attention to detail, explanations and thoughtfulness were spot on. I would recommend him as your next representative. Update: Couple of things to be sorted after sale - Customer service was made aware about this. Still waiting to be contacted by customer service rep. Update on update: One week
Renault CLio
I bought my Renault Clio about a year and a half ago. And i must say the car still runs perfectly! There was plenty of choice for someone with a lower budget like me, looking for my first car. When i arrived, i was spoilt with choice, the salesman were not pushy at all and felt they had their best interests in helping me pick the correct car. From beginning to handover, the whole thing was smooth
Avoid Sascron
Bought a car 3.5 months ago to now find out the clutch has gone.. we paid £900 for a warranty that doesn’t cover it as apparently in 3.5 months it’s ‘wear and tear’. Once you’ve purchased a vehicle the customer service is awful, they don’t wanna know but are amazing when you want to buy a car! and we actually left a positive review on auto trader as we were happy with the staff at first but after
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