Sascron

3.6/5 from 62 reviews.

1.1

Avoid at all costs

Unfortunately Sascron have made the car buying process one of the most frustrating experiences I’ve ever had. We travelled for 2 hrs to be met by the salesman who had prepped the wrong vehicle for us to look at. The vehicle we had come to look at was shabby and not for us but we did find another that we liked. He was reluctant to let us drive the vehicle until we had agreed to purchase it. Despite his appalling attitude we sat down and had a conversation where we was told that the car had a full BMW service history that was logged online. Once he had disappeared to eat his lunch mid way through the conversation and we had agreed to buy the car, we was allowed a test drive.

He seemed reluctant for us to pick up the car following Sunday which was the only day we could. After a 2 hr drive on the Sunday morning we was phoned and told off by Sam for being 20 minutes late for our appointment to pick up our £18,000 car.

Once there to pick up the car we noticed that there were marks all over the car from wh

g ward 42 days ago 2019-01-12

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Value

Friendliness

Choice

Financing options

Customer Service

Overall Rating

Vehicle quality

Overall Rating

Viewing & Test drive experience

What can I say . . . One of the strangest car viewing & attempted test drive experiences that I've come across to date. Me & the misses drove around 30 minutes to go and view a car from Aldermarston branch. Upon arrival we parked up in the customer car park & proceeded to the building where all the pointy shoed & spikey haired 20 something car salesmen reside. And we were not dispointed, as we w

By Steveblackthorn@hotmail.com 16 days ago

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3 Generations 18 cars excellent garage

Over the past fifteen years we have had over 18 cars from Sascron from grandma to son to grandchildren. Always excellent service with Liam having sold us 10 cars!!! Never pushy always attentive and efficient. Wouldn’t buy a car from anywhere else. My wife says I should be banned from visiting!!! Excellent choice and wide range of prices. They didn’t pay me to write this because they didn’t need to

By RossMac 18 days ago

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Faulty car Range Rover

Don’t ever waste your time or money buying a car from this company lies after lies sold me a dodgey car with faulty brakes knowing I have children and needed it for work have had ongoing issues for the last 7 months there manager is a lier and everyone who works there lies and fobs you off have to call at least 5 times and leave messages until someone might even consider calling you back they buy

By Ajm1987 37 days ago

Full Review

Avoid at all costs

By g ward 42 days ago

Full Review

Excellent experience

Thanks so much to Sascron and Liam, got my new ford from these guys, helpful friendly and efficient. Thanks Sophie

By Sophiepage88 56 days ago

Full Review

Very poor customer service

Good prices, excellent customer service, especially from Sam Coventry who made the process easy and his attention to detail, explanations and thoughtfulness were spot on. I would recommend him as your next representative. Update: Couple of things to be sorted after sale - Customer service was made aware about this. Still waiting to be contacted by customer service rep. Update on update: One week

By AndreiH 87 days ago

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Renault CLio

I bought my Renault Clio about a year and a half ago. And i must say the car still runs perfectly! There was plenty of choice for someone with a lower budget like me, looking for my first car. When i arrived, i was spoilt with choice, the salesman were not pushy at all and felt they had their best interests in helping me pick the correct car. From beginning to handover, the whole thing was smooth

By clio58 94 days ago

Full Review

Avoid Sascron

Bought a car 3.5 months ago to now find out the clutch has gone.. we paid £900 for a warranty that doesn’t cover it as apparently in 3.5 months it’s ‘wear and tear’. Once you’ve purchased a vehicle the customer service is awful, they don’t wanna know but are amazing when you want to buy a car! and we actually left a positive review on auto trader as we were happy with the staff at first but after

By joshuareid15 199 days ago

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