RD

RDM Direct

0.9/5 from 3 reviews.
1.2

Lousy after sales service - beware

My daughter bought a car from them and 26 days later it broke down (clutch). Rather than fixing it in Winchester, where the car was, they insisted on taking it back to Burton On Trent, fixed the slave cylinder but not the clutch, then did the clutch only when, in desperation, my daughter agreed to pay half. They then refused to bring the car back! Only when legal action was threatened did they return the car - leaving it virtually empty of fuel! They won’t respond to emails now. All this took over 3 weeks when it could and should’ve been fixed within 2 days maximum - no courtesy car either.

You have been warned...!
2584 days ago
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Overall Rating
Badly let down
I bought a Citroen from RDM and had to return it 3 times as it would misfire and smoke badly on startup. They could not repair the fault and refused to do any more dipole vehicle being under warranty. I have had to take this matter to the small Liam’s court. You don’t know what a car dealer is like until you have a problem.
Very badly let down
I bought a Citroen from RDM and had to return it 3 times as it would misfire and smoke badly on startup. They could not repair the fault and refused to do any more dipole vehicle being under warranty. I have had to take this matter to the small Liam’s court. You don’t know what a car dealer is like until you have a problem.
Lousy after sales service - beware
My daughter bought a car from them and 26 days later it broke down (clutch). Rather than fixing it in Winchester, where the car was, they insisted on taking it back to Burton On Trent, fixed the slave cylinder but not the clutch, then did the clutch only when, in desperation, my daughter agreed to pay half. They then refused to bring the car back! Only when legal action was threatened did they ret
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