NC

Ng15 Cars

3.1/5 from 12 reviews.
1.0

AVOID LIKE THE PLAGUE

I assure Autotrader that if there was an option to give absolutely no stars then NG15 Prestige Car Centre are definitely worthy of such. Please be advised that this dealership is anything but - it is a complete fraud. Do your research and look at other reviews on other websites, the reviews that are seemingly five-star are questionable.

I was assured by the owner that my deposit was, in his words, "100% refundable, mate"; and, upon researching more into the dealership, I felt uncomfortable going ahead with any transactions. I was met with abuse and barbaric insults when asking for my deposit back (a fair sum of money). I threatened legal action, but I subsequently found out that it would cost me more to take them to court than what my actual deposit came to. Additionally, my phone recordings would not stand up in court due to some type of law. However, I have informed the Action Fraud team and the local police about their misconduct, and will send the recordings to them soon. AVOID
160 days ago
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Overall Rating
Awful lies
Told the owner I’ll leave bad reviews now he said he will just write 5 more good reviews to counteract it.... Made several calls to arrange a viewing of a car. 10 minutes before I left to travel 3 hours I said is there anything that doesn’t work no they say. I arrive after 3 hours on the road sat in the car for sale first thing I tried was the on board computer..... doesn’t work! He said he only f
Very professional and knows the industry to help in choice of ca
Assisting in the buying process - no pressure in a sale. It's down to you for the final decision. And for this, I would recommend this dealer definitely to family, friends or anyone looking for a car.
Trust these reviews - I did not and wish I had!
Bought a Mercedes ML couple of months ago and had nothing but issues since. Dealt with Dave, supposedly the business owner, who assured me that the vehicle had been serviced and checked over by themselves... even gave me a check list of all items which they confirmed where in good condition. Found out a month later, although he had stamped the service book, the service was never carried out.
Should have paid attention to other reviews
Bought a Mercedes ML couple of months ago and had nothing but issues since. Dealt with the supposed the business owner, who assured me that the vehicle had been serviced and checked over by themselves... even gave me a check list of all items which they confirmed where in good condition. Found out a month later, although he had stamped the service book, the service was never carried out. 1
AVOID LIKE THE PLAGUE
I assure Autotrader that if there was an option to give absolutely no stars then NG15 Prestige Car Centre are definitely worthy of such. Please be advised that this dealership is anything but - it is a complete fraud. Do your research and look at other reviews on other websites, the reviews that are seemingly five-star are questionable. I was assured by the owner that my deposit was, in his w
BUYER BEWARE
Bought a VW in February which I was really happy with. I dealt with Harry who was really nice and helpful. Within 24 hours of picking it up a warning light flashed up on the dash and the engine was misfiring so I went back, they did a diagnostic and said it was an inlet manifold fault and offered to fix it. After 2 months of repeated attempts to get this sorted I think I've been given every excuse
A1 ALL ROUND
EXCELLENT ALL ROUND SERVICE nice to see there are some genuine dealers who care about the customer . THANK YOU
TOP CUSTOMER SERVICE
TOP CUSTOMER SERVICE ?Report Review Recently bought a car from NG15 Cars and I was very pleased with the whole process. I was guided by a very helpful salesman (Harry) who couldn't do enough for me but was never pushy or arrogant like they are at other garages I have been to. A week after collection I realised a noise was coming from the front of the car- I rang the garage up who booke
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