MM

Modus Motors

2.8/5 from 4 reviews.
0.0

Awful company

Absolutely awful service, paid a 200 pound refundable deposit in order to save a car for a viewing and collection, when we arrived the car was definately not what was described, the bumper was falling off the inside was disgustingly filthy and there was obvious signs of it being in an accident previously, when we hpi checked the car (something that the company state to do with ALL the cars they sell) we learnt that it had been category D written off in 2007 but they had failed to notify us of this, we asked the owners son, Andrew ward, about this and he shrugged his shoulders and said we could not have the deposit back due to him having done an mot on the car in which he had to pay for new parts, when we asked for reciepts and evidence of this he would not provide us with them, he would not provide us with receipts for the deposit that we paid and he even threatened my brother. His language was disgusting as well as his attitude and he claimed we could have reciepts when we had bought the car, something that we were not prepared to do. All in all terrible service, and awful cars (one we viewed had mould on the interiors), we have had 200 pounds stolen from us and were treated as if we were not human.

I would not reccommend.

Sophie - Saturday, 21st June 2014
3966 days ago
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Value
Vehicle quality
Customer Service
Professionalism
Product Knowledge
Overall Rating
Great Car + Excellent Service - Thank you
I highly recommend Andy and the team at Modus Motors, who promised exactly what they delivered, an easy hassle free sale from start to finish with no pressure. True to his word the car is fantastic and I would not hesitate to recommend to anyone wanting a good quality, second hand car at a great price. Thanks again
Really pleased with my new car - THANK YOU!
Just picked up my new car from Modus Motors which is the second car I've had from them. I will always will buy from Modus as they always have a good selection in. Really great service, not pushy and very helpful. Thanks to Andy and all the team for my super new car!
WARNING
Never buy from these, if only I had read the reviews before I paid my deposit and headed out on a 1 way trip, was handed the keys and sent off, nothing pointed out about the radiator having its mountings missing, the tears in the seats being "cleverly hidden" in pictures, the faulty bonnet catch, thanks to the weather and the pushy, rushed nature of the salesman, who was more interested in booking
Awful company
Absolutely awful service, paid a 200 pound refundable deposit in order to save a car for a viewing and collection, when we arrived the car was definately not what was described, the bumper was falling off the inside was disgustingly filthy and there was obvious signs of it being in an accident previously, when we hpi checked the car (something that the company state to do with ALL the cars they se
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