Want to be taken for a ride.....
I've used Mercedes of Exeter for 3 years, lovely place always made welcome, the staff are extremely polite and friendly, they'll look after all your needs BUT one - the place is run by Scrooge - he dictates that customers will be charged every last penny and more. Not just a professional rate but a rip off rate. Doesn't matter how much business you bring their way - 3 cars in my case. They will rip you off with the one of the highest labour rates in the industry. Examples £3400 !!! to replacement Radio/Sat Nav unit, (quote, it a complex unit sir), £1000 to replace rear brake cylinder and two attempts to find the problem. £800 to replace rear brake pipes, difficult to get at sir! £1300 replace gearbox control box (you have to use sir - only MB staff can code it !)
I kid you not.... My recommendation avoid this place - DO NOT GO THERE FOR REPAIRS OR MOT - they will over charge you and always find something that needs fixing.
GG
2016-03-17