BMW

Big Motoring World

4.1/5 from 216 reviews.

1.8

Hard Sell Spivs

I went today to buy a car for my daughter. The prices looked reasonable and just wanted a basic car. Found out they charge you £200 over the listed price as an "arrangement fee" so the listings aren't as competitive as you might think. I got over that though.

My main beef is they will not sell you the car in any reasonable timeframe without extras. I spent an hour there, listening to their pitch for GardX paint protector (they have a demo area with real shower exhibit), extra warranty (for 1,2 or 3 years according to paperwork), bodywork protection (video to watch), gap insurance (calculations worked out for you) and of course many finance options and a chat with an FCA registered advisor. Because I just wanted to buy the basic car, even after 90 minutes of hard sell, the manager came over to have another go at upselling. I told him I would leave unless he let me just buy the car but he still persisted in trying to sell more stuff I didn't want. 2 hours lost and left without being allowed to buy the car!

tcartl 1395 days ago 2021-07-06

Report Review

Vehicle quality

Value

Product Knowledge

Professionalism

Customer Service

Overall Rating

Never use this dishonest company!

Please join Facebook group BIG MOTORING WORLD COMPLAINTS- UNOFFICIAL A group dedicated to bringing awareness of the underhanded sales tactics employed by this company. Around 5000 unhappy members and growing daily. AVOID AVOID AVOID AVOID!!

By Scooby250 43 days ago

Full Review

Please read all 1* reviews not the fake 5* they pay staff £5 for

Please join Facebook group BIG MOTORING WORLD COMPLAINTS a friendly group of like minded people who have had negative dealings with BIG MOTORING WORLD. There is plenty of help and advice. Has over 1000 members and growing daily. Terrible company to deal with. Cars are junk. Hard sell on worthless products. Absolutely no aftersales service. The list is massive.

By Wrx250 200 days ago

Full Review

Terrible experience

Car broken down just after 40 days ! Still in their garage now for a new engine i only whish their give my money back and finish with this torment. Please anyone reading this dont step your foot at their shops save your self alot of hassle and stress.

By Luana Freeman 230 days ago

Full Review

Car broke down after 4 days. Warranty company offered 40% of the

I purchased a vehicle on 17.08.24. On the 22.08.24 it broke down. The vehicle was covered by a 3 month warranty. The warranty company arranged a tow truck and asked me to take it to my local garage. I took the car to the only garage which accepted warranty work and had immediate availability to look at the car. Garage confirmed the car needed a starter motor. Warranty company offer to pay 40% of t

By Nikki 241 days ago

Full Review

Do not buy- dishonest company/ safety concerns/ poor quality ca

I absolutely do not recommend purchasing from big motoring world, do not waste your hard-earned money and risk getting caught in a back and forth with these people. 100% recommend buying elsewhere. This will be a long review but feel everyone should be fully aware of the type of company they are considering purchasing from and the quality of cars they offer. I bought a seat Ibiza from big mo

By Mish 297 days ago

Full Review

CROOKS - Sold faulty car

Bought a BMW White 3 series from big motoring world on the 15th of July 2024. It was advertised to have driver assistance features such as lane assist, automatic rain sensors on the windshield. On the test drive i completed a week before I picked up the vehicle no issue. On the day I took it out, BIG WARNING on the infotainment screen 'Driver assistance features restricted', called the next day. R

By Maryam_a96 302 days ago

Full Review

Don't believe all that is promised

My wife and I recently bought a car BMW X1 from big motoring world. firstly at the moment there is nothing wrong with the car itself, however! When we went to collect the car, things were not so good. The car was showing no fuel at all 0 miles range, when we questioned this we were told they had put £5 of fuel in it so there would be enough to get us to the petrol station, we had just handed o

By Gkl106@hotmail.com 333 days ago

Full Review

Worst Car Dealer

I bought a Honda CRV within 6 months driving the vehicle. I start having problem with the rear differential which in the 3 years warrantee list was covered. After putting in a claim costing £2500 repair cost from my local garage. The customer service the worst I have ever experience, they have you waiting over 2 hours every time you call and they never respond to your emails. So you have call jus

By macky25jm 351 days ago

Full Review

< 1 2 3 4 5 ... >