BMW

Big Motoring World

4.1/5 from 216 reviews.
2.4

CEO aggressive, rude and unprofessional

Experience started well with a lovely salesman. Once id chosen we went to the office to complete. At this point the buyers fee was mentioned for the first time (information not provided on autotrader) so i asked to speak to a manager. The CEO burst into the room, leaning over my dad shouting about buyers fees before I'd had a chance to ask any questions. When I was able to get a word in I explained autotrader did not mention a buyers fee which he insisted was wrong, he tried to prove his point and saw he was wrong online, he did not apologise but continued to shout and said he didn't want to sell a car to a person like me. I was really shocked and upset so I left in tears, but on reflection I decided not to let such an obnoxious person waste my day and keep me from my new car so I went back and completed the sale with the salesman who was very apologetic. Disgusting way to run a business, if I wasn't desperate for a car I never would have paid into his pocket.
3409 days ago
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Never use this dishonest company!
Please join Facebook group BIG MOTORING WORLD COMPLAINTS- UNOFFICIAL A group dedicated to bringing awareness of the underhanded sales tactics employed by this company. Around 5000 unhappy members and growing daily. AVOID AVOID AVOID AVOID!!
By Scooby250 47 days ago
Full Review
Please read all 1* reviews not the fake 5* they pay staff £5 for
Please join Facebook group BIG MOTORING WORLD COMPLAINTS a friendly group of like minded people who have had negative dealings with BIG MOTORING WORLD. There is plenty of help and advice. Has over 1000 members and growing daily. Terrible company to deal with. Cars are junk. Hard sell on worthless products. Absolutely no aftersales service. The list is massive.
By Wrx250 204 days ago
Full Review
Terrible experience
Car broken down just after 40 days ! Still in their garage now for a new engine i only whish their give my money back and finish with this torment. Please anyone reading this dont step your foot at their shops save your self alot of hassle and stress.
By Luana Freeman  234 days ago
Full Review
Car broke down after 4 days. Warranty company offered 40% of the
I purchased a vehicle on 17.08.24. On the 22.08.24 it broke down. The vehicle was covered by a 3 month warranty. The warranty company arranged a tow truck and asked me to take it to my local garage. I took the car to the only garage which accepted warranty work and had immediate availability to look at the car. Garage confirmed the car needed a starter motor. Warranty company offer to pay 40% of t
By Nikki 245 days ago
Full Review
Do not buy- dishonest company/ safety concerns/ poor quality ca
I absolutely do not recommend purchasing from big motoring world, do not waste your hard-earned money and risk getting caught in a back and forth with these people. 100% recommend buying elsewhere. This will be a long review but feel everyone should be fully aware of the type of company they are considering purchasing from and the quality of cars they offer. I bought a seat Ibiza from big mo
By Mish 301 days ago
Full Review
CROOKS - Sold faulty car
Bought a BMW White 3 series from big motoring world on the 15th of July 2024. It was advertised to have driver assistance features such as lane assist, automatic rain sensors on the windshield. On the test drive i completed a week before I picked up the vehicle no issue. On the day I took it out, BIG WARNING on the infotainment screen 'Driver assistance features restricted', called the next day. R
By Maryam_a96 306 days ago
Full Review
Don't believe all that is promised
My wife and I recently bought a car BMW X1 from big motoring world. firstly at the moment there is nothing wrong with the car itself, however! When we went to collect the car, things were not so good. The car was showing no fuel at all 0 miles range, when we questioned this we were told they had put £5 of fuel in it so there would be enough to get us to the petrol station, we had just handed o
By Gkl106@hotmail.com 337 days ago
Full Review
Worst Car Dealer
I bought a Honda CRV within 6 months driving the vehicle. I start having problem with the rear differential which in the 3 years warrantee list was covered. After putting in a claim costing £2500 repair cost from my local garage. The customer service the worst I have ever experience, they have you waiting over 2 hours every time you call and they never respond to your emails. So you have call jus
By macky25jm 355 days ago
Full Review
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