BMW

Big Motoring World

3.2/5 from 33 reviews.

1.4

Avoid

Overall experience of Big Motoring…

Overall experience of Big Motoring World is poor.

There are a couple of staff who are an exception to this and managed to resolve half of my query.

The car I purchased had developed a number of faults after only having it for 3-4 days. Tyres needed to be replaced which I eventually got the money back for. I discovered the parking sensors were faulty however when I took it for a test drive the salesman told me he disabled it for the purpose of the test drive. Engine coolent level warning come on the dash the day after I purchased it, I topped it up and then 2 weeks later it was low again, turns out there was a leak in the tank.

Supposedly all these cars are thoroughly checked, serviced and MOT before going on sale.

I have since had all these problems resolved and paid for by Big Motoring World but it wasn't without a struggle. After consulting a solicitor, trading standards etc and reading them my rights, letting them know where I stood I eventually got the f

kbrowne0 86 days ago 2018-11-29

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Vehicle quality

Value

Customer Service

Professionalism

Product Knowledge

Overall Rating

They were all extremely helpful

They were all extremely helpful, courteous and professional. It made the whole experience feel very good.

By AntBeecher 15 days ago

Full Review

Top Marks

Everything from start to finish was handled with exceptional professionalism. Handover from staff members to complete the transaction was brilliant, everything was explained in enough detail without being pedantic and any and all questions were dealt with quickly and informatively

By AntBeecher 16 days ago

Full Review

Happy with everything

Very easy to talk to, being a first time buyer was a scary situation. They explained all the paper work which helped put my mind at ease

By MargeLowdes 25 days ago

Full Review

Stay away unless you want to left with an expensive faulty car

Worst company ever!!! I purchased a car the drive fine for nearly a year, and it wasn’t cheap £10,500 I paid so I wasn’t expecting anything to be wrong with such a new car, then small things started happening like a small water leak, then my heating system packed up. Anyway long story short the original owner had plugged a leak, which has now blocked / damaged lots of parts under the bonnet. Not s

By Jak 70 days ago

Full Review

WOULD USE AGAIN

AS YOU WOULD EXPECT. MADE APPOINTMENT AND WAS GREETED BY RECEPTION. WHOLE PROCESS WAS MADE VERY SIMPLE INCLUDING PART EXCHANGE

By dannyrobin 71 days ago

Full Review

Excellent Service

Excellent service throughout

By sarahtind 71 days ago

Full Review

Excellent

Second time buying a car from here. Excellent service.

By lukeyl 71 days ago

Full Review

Avoid

By kbrowne0 86 days ago

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