BMW

Big Motoring World

3.0/5 from 40 reviews.
1.0

Worst experience

went with my husband to buy a car , the sale experience was really nice , everbody was nice to the point we had to pick up the car wich was actually unfunctional and we could not leave with it , we paid 6000£ deposit, 595£ insurance (they told us to come with the insurance ready) and 100£ to travel at the location ,and left empy handed and with or money taken , the sales manager , a really unprofessional person ask me if i know that the car is second hand not a new one and refus to pay us back ur lose as the sale assistant promise us.we still have not received not even our deposit and they don’t want to take responsibility for ur money lost with travel and insurance , thinking back they know exactly that the car had a major multination and they got us in the point were they thought we would not be able to refuse the transaction, the sales manager was telling the sales assistant on the phone what to tell us , something that even her decided its to much and refuse polite to pass the message to us.we have no do
145 days ago
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Professionalism
Value
Vehicle quality
Customer Service
Product Knowledge
Overall Rating
Honda Civic - Dodgy Sales
Avoid this place if at all possible. Thats all I need to say! Shocking bare faced lies throughout the sales process whilst also desperately trying to force (sell) financial products. After sales are none existent and now Im left with a car that has regular warning light issues.
VERY BAD EXPERIENCE
We went to see a car today at the Chatham branch all the way from Manchester. We made an appointment beforehand at 2.30pm on 26.05.19 We wanted to part exchange our car with a Mercedess C Class C350 E Reg No:LP 66 RNU.which we seen on autotrader. When we arrived we had to wait 45mins which was very disappointing. The car we wanted to see was not in good condition at all it had scratches on the fro
I would use this company again
Very friendly professional service no pressure selling Many thanks to everyone involved. I would use this company again.
All of the staff were so helpful and friendly
All of the staff were so helpful and friendly - even those who were not handling my sale. I felt welcomed, listened to, and valued. They really went out of their way to make sure that I got a car that was just right for me at a fair price. They seemed like honest, trustworthy people and I have complete faith in the car I bought from them
Worst experience
went with my husband to buy a car , the sale experience was really nice , everbody was nice to the point we had to pick up the car wich was actually unfunctional and we could not leave with it , we paid 6000£ deposit, 595£ insurance (they told us to come with the insurance ready) and 100£ to travel at the location ,and left empy handed and with or money taken , the sales manager , a really unprof
Bad experience not helpful at all
Call us up to tell us that the car is cheapo Got the 90 mile away and they said was a mistake What a waste of time Car giant was very helpful please go there better price better cars
Great range of vehicles
Having bought cars from dealers and supermarkets over the years, Big Motoring World, was by far the most enjoyable. Great range of vehicles, friendly knowledgeable staff. I would definitely recommend to all.
They were all extremely helpful
They were all extremely helpful, courteous and professional. It made the whole experience feel very good.
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