Once they have your money they aren't interested!
we bought a Landrover Freelander2 from Benedicts. It wasn't cheap. Listed as £17,250 and we paid £16,300 so no small amount!
Part of the agreement of sale was to mend a sizeable chip in the windscreen. This they said they had done but when we collected it the chip was even bigger! We were told we would 'hardly see it at all'.
We were promised that this would be dealt with but regardless of nume