ASW

Autotrade South West

2.5/5 from 92 reviews.
1.6

very dangerous car , avoid at all costs

bought car , all wheel bolts loose I had to travel 60 miles , front hub only 4 bolts in as threads ripped out , owners comments well its got 4 more , air bag on steering wheel damaged and horn not working looks like its been deployed , 1 tyre all perished had to buy new one on way home , all brake discs badly worn , no rubber on rear washer , inside was absolutely filthy , spoke to owner he said its my responsibility to check wheel nuts and all other issues he wont deal with ,I have contacted DVSA about garage who completed MOT and Trading standards about the sales garage

Avoid at all costs may seem cheap but you'll pay in the end for all the repairs , These people could take your life think about it , All sales team including owners are bare faced liars , I am putting court case together now
1838 days ago
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Do not buy from these people!
Court hasn’t ended yet, last hearing in a month! Evidence revealed by an expert engineer and specialist that ATSW had in fact deleted the DPF data system from the ECU of my vehicle as well as other fault codes, to try to mask and hide faults with the vehicle which unfortunately had led to the reoccurring faults! What they have done is illegal! These are not assumptions or allegations!! They are
By kayleighg88 162 days ago
Full Review
Avoid at all costs!
Avoid! Taking them to court this week! Watch for updates on all platforms 0 stars!!!! Absolutely diabolical! Avoid these con men like the plague! Currently in the process of taking them to court - hearing date on the 1st October! They are con men, selling faulty cars ! Read all reviews before buying, all the same issues, bad communication, fault lights and management lights not working, refuse
By kayleighgreenhalgh88@icloud.com 212 days ago
Full Review
Sly practices and misleading
Very disappointed with their lack of empathy and sly dealings
By ddtt1212 593 days ago
Full Review
they lie to your face and in writing ...
100% the worst experience ever when purchasing a vehicle. Autotrade South West trade under the name Alsons Group Ltd (check out the details at Companies House). In nearly three weeks I have never driven the car since buying it has been and still is in a main dealership fixing all the issues. The Manager David confirmed these would be fixed prior to me collecting the car. NONE of the promised is
By dont-like-liars 779 days ago
Full Review
Avoid these sharks at all costs! It’s not worth the heartache
DO NOT EVER DEAL WITH THIS COMPANY! THEY ARE SHARKS! Read their other reviews too. I have never felt so strongly as I do now to make sure other people are not put through the same stress and heartache as we have been through following a purchase of a car from auto trade southwest. After saving for a long time, purchasing the car and having it delivered to us on 19th January, we discovered a
By Mr&MrsW 820 days ago
Full Review
One star is generous
From day one service was shocking. Car wasn’t ready. Part exhange price dropped after agreeing a price. Vehicle had many dangerous faults. These went to be repaired but came out unfixed and there was significant further damage to the paint work and vehicle. All of course were apparently there before. Beware if you email your problems for an evidence trail this company will block your emails and co
By Supportpeople 821 days ago
Full Review
Faulty B250e 2017 From this Cowboys
Bought a car 13:12/23 from this cowboys are it was the worst experience of my life. The car does not meet and did not spec as advertised online. Owner tried to coerce me to take the car when returned. The eclectic car ranges was 60/50 with a 5/6hour charge so not feasible for transport from Berkeley to London. It was total nightmare. The behavior seems norm and he outwardly refused to return my mo
By Lolaojomola1 861 days ago
Full Review
Cowboys
Recently purchased Ford escort from this circus, still waiting for log book and change of ownership, ignoring my calls also injector was faulty, wouldn't recommend these cowboys to my worse enemy.
By Carman78 886 days ago
Full Review
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