ECS

Eclipse Car Sales

3.8/5 from 18 reviews.
1.4

Do not buy a car from this garage

????? 1 Star – Avoid This Garage Like the plague.

DO NOT BUY A CAR FROM THIS GARAGE!!!

If I could give zero stars, I would.

Around a year ago, I purchased a Discovery Sport from this garage for £13,000. The problems started before I’d practically reached the end of the road. From day one I asked for a refund, but I was repeatedly told they would fix the issues instead.

I should have known something was up. when Mark the sales agent told me that 75% of cars sold comeback to the garage with a fault!!

Six weeks later, the engine completely blew up.

Naturally, I asked for a refund again. Again the answer was still no.

I now know everybody has the right to refund and you need to stand your ground when they’re make their false promises.

Since then, the vehicle has been back to the garage somewhere between 10 and 15 times. At this point, the car has been back in their garage more than it has been in my possession.

The replacement vehicles provided were equally impressive. My £13,000 Discov
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Overall Rating
Do not buy a car from this garage
????? 1 Star – Avoid This Garage Like the plague. DO NOT BUY A CAR FROM THIS GARAGE!!! If I could give zero stars, I would. Around a year ago, I purchased a Discovery Sport from this garage for £13,000. The problems started before I’d practically reached the end of the road. From day one I asked for a refund, but I was repeatedly told they would fix the issues instead. I should have kn
Exceptional customer service
From the first late night enquiry (that was answered within minutes, I had expected it to be done the following morning), to the collection of the vehicles the customer service was excellent. Nothing was too much trouble, the car is great, the payment was easy. No pushy salespeople, no issues. Very happy
Please be extremely wary when buying from Eclipse Car Sales.
We visited Eclipse in early March 2025 and test-drove a Skoda Kodiaq that the salesperson recommended. The car itself was lovely and well looked after, and although it didn’t quite meet our needs, a deal was agreed on the basis that Eclipse would install a tow bar, fit a reversing camera, and carry out a full service before collection. Unfortunately, this is where everything fell apart. I cannot
Poor after sales after having been sold an illegal car
Where to start? Eclipse kind of redeemed themselves a bit, but not to the extent that anything other than a sub-optimal review is appropriate as far as I'm concerned. I fully expect Roy, Eclipse's owner to reply to this accusing me of some sort of "attack" on his business, as it seems Eclipse love to push people in to reviewing them.....as long as they're all positive reviews (God forbid anyone sh
Top notch from start to finish!
Professional from start to finish, whether it was over the phone or face to face the guys there done a great job and weren’t at all pushy. They were accommodating with my situation. Noticed a minor issue with the parking sensors when I picked the car up and Paul (sales manager) immediately put a plan in place to rectify them. Thoroughly recommend!
Excellent Service
Excellent Service !!! I bought a 2010 Ford Focus Automatic last weekend and could not fault the service from Paul and his team. I bought the car without seeing it - and was so pleased when I went to pick it up. Paul went through all the paper work and was very thorough and gave lots of advice and tips. The car is lovely - so tidy and clean inside and out. I could not be happier with the ex
dodgy bmw beware
i bought a bmw from eclipse recently and had nothing but issues , on the drive home noticed something incorrect with the front left wheel it was rubbing and making noise, this resulted in me taking it to a tyre garage and having all 4 tyres changed as they were all worn and cracked in places , upon the tyres being fitted the garage had a great difficulty with the front left alloy all the screws we
Range Rover
A very good friend and work colleague who has bought several cars from eclipse recommended them to me as he was buying a new car himself from them and saw the Range Rover that I have purchased, the salesman Paul was very professional in the service I received and would definitely recommend them.
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