Stoke Cars - 11 Snowhill, Shelton
I went to buy a car for my son. They had at least 4 - 5 small cars available that would have suited my son as he has just passed his driving test. The customer service was shocking. I managed to get him to show me the cars I wanted to see but he didn't seem very interested. I managed to test drive 2 cars after which he said I'd have to pay £5 for petrol. I decided this would be ok as I definitely wanted to check how the cars drove. We then wanted to look at the 3rd car and he disappeared, we thought he was fetching the key. My son went to find him only to find he was playing games on his phone. He eventually gave my son the key so we could look at it and then when we wanted to test drive it he said no. So I went over to him, put the car key on his desk and said I couldn't understand why he didn't want our custom.
Disappointed buyer
2015-04-09