SAL

Stanground Autos Ltd (Trade Centre)

1.3/5 from 3 reviews.
1.0

Bunch of cowboys, will say anything to sell a car

Terrible ongoing experience with these guys...

Went and collect the car, which had no v5 or service history (which on the phone was told it had part bmw and part bmw specialist service history). They never mentioned anything about a completely rotten wheel arch. on the way home I noticed a grinding noise coming from the rear brakes, this was the hand brake had rotted away and was causing rubbing. They told me to get a quote, after getting the quote they would give any response as to whether to have it repaired or what... 3 days on I told them I'm going to have it repaired and claim it back, as I needed a car for work. The next morning they tell me they want to take it back for repairs (after being fully aware I have had it repaired). This cost me over £1200. 1 day after getting the car back the fuel pump failed on me, leaving me and my daughter stranded in a car park (they weren't interested in this). I've spent over £100 on taxis to work since and had to take emergency holiday due to all this. They have now
1455 days ago
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Overall Rating
Bunch of cowboys, will say anything to sell a car
Terrible ongoing experience with these guys... Went and collect the car, which had no v5 or service history (which on the phone was told it had part bmw and part bmw specialist service history). They never mentioned anything about a completely rotten wheel arch. on the way home I noticed a grinding noise coming from the rear brakes, this was the hand brake had rotted away and was causing rubbing.
Unprofessional attitude.
Bought a car from this garage. There were a couple of issues which we were assured would be attended to. As usual empty promises. Like the other person who wrote a review I to received two emails telling me that if I wanted a new car I should find Citroen dealership that sells new cars. All I had asked for was two simple jobs, they were not considered because it wasn’t going to be cost effective.
Car was unfit.
Brought a car from here to find within a week serious dangerous faults. Bad repairs done and most issues ignored. Eventually got a refund, though the guy i got the car from wasnt happy i had and i recieved abusive emails. Problems have been passed on to trading standards.
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