Dealers response
As the owner of this business I am very sorry you were not satisfied with the service you received on your visit.
Obviously as you say the salesman Ian was busy on the telephone. He does his best to multi task, but sometimes its impossible to please everyone although he tries his best.
I do not believe that he was rude to you, he may have waved to you to attract your attention if he saw that you were leaving.
I hope that you have been successful in your search for a vehicle, but if you are still searching and you would like to deal with me personally call me on 01142552255, I will include a complimentary 12 month RAC warranty to compensate for your inconvenience.