PVA

Peter Vardy Aberdeen

2.7/5 from 5 reviews.
3.0

Bad customer service

We recently bought a car from here, could not fault the sales team at all. However, I have just had to phone the customer service department as the service light is on despite it having had a service. The lady I spoke to was very rude indeed. I couldn't hear the question I was asked so asked her to please repeat it, she proceeded to shout slowly at me and generally talk down to me. I challenged her about the way I was being spoken to. It was only then that she seemed to remember her manners and realise she was in fact talking to a paying customer.
1311 days ago
Peter Vardy Aberdeen banner
Product Knowledge
Value
Vehicle quality
Customer Service
Professionalism
Overall Rating
Appaling customer treatment and service
Shocking and appaling customer service. I Purchased a landmark discovery sport which includes a contrast roof. Vehicle was delivered without contrast roof, dealer never informed me from the point I ordered the vehicle to the time vehicle was delivered that my vehicle did not have a contrast roof due to supply constraints with the manufacturer which the dealer was aware of prior to ordering my vehi
Donatas
Donatas zuikis
The worst company imaginable
This has to be the worst company to buy a car from spent £13400 on a car as a distance sale I'm from Rotherham and travelled to Glasgow to make the purchase of a Mazda 6 sport. I was assured the car was in mint condition and would be prepped and ready for my arrival, I organised collection for 2 weeks time and said it will give you chance to get the car prepped. So the on the Friday of the collec
Bad customer service
We recently bought a car from here, could not fault the sales team at all. However, I have just had to phone the customer service department as the service light is on despite it having had a service. The lady I spoke to was very rude indeed. I couldn't hear the question I was asked so asked her to please repeat it, she proceeded to shout slowly at me and generally talk down to me. I challenged he
Terrible customer service from service dept
I have bought three cars from Peter Vardy. I was very satisfied with the first two. The third one however was a very different story, to the point where I will never deal with this company again. Car has broken down three times in 8 months. Communication is utterly appalling, passed around by recptionists to numbers which ring out or left indefinately on hold. Calls are not returned emails ar
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