NSS

North Star Sussex Ltd

4.6/5 from 362 reviews.
5.0

Great service and quality on one of their lower end cars

I feel like I found a very well priced car, they were able to have a valet completed before I arrived to test drive it and then I was very pleased with the car and the paperwork was straight forward. I mentioned that the front two tires looked like the tread was running out, then after the service and MOT, all 4 tyres had been replaced and the disc pads on the brakes. Very helpful, not pushy at all and able to answer all my questions. Even after the sale, North Star Continued to provide me with any additional information I requested. Looking at the prices for the rest of their forecourt, my car was on the much lower end but I was given a very good service. Will update if I have any issues with the car.
53 days ago
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Customer Service
Friendliness
Professionalism
Value
Product Knowledge
Vehicle quality
Overall Rating
W.A.V. Peugeot tepee
At time of writing, vehicle is now out of 3 month warranty. Of course the exhaust fell off 4 days before it expired. Needless to say not part of cover. It required a bespoke replacement costing £460. Fitted!!! With hindsight, should have secured discount and changed cam belt myself. Because its not possible to find sign of it being changed. Lesson learnt! I will do it shortly. All that said seems
Top Marks for North Star
When I picked the car (a six year old Hyundai Velostar) up it had been serviced, everything was as it should be, and was also lovely and clean. I have had the car a couple of months now and am still very pleased with it. I think that this dealership is trustworthy, friendly and efficient. I would recommend North Star and would definitely consider buying from them again.
Good service
iles away and negotiated my purchase over the phone. They couldn't have been more helpful, the car was ready for collection as agreed, it was well prepared and serviced with a full MOT. I'm really happy with my car.
Friendly, professional service.
My husband and I went to North Star actually on our way to another dealership and left with a car! We both felt that the Vauxhall Viva we purchased was too good to let go having an exceedingly low mileage and being in such good condition as it had been a Motability car prior to coming to North Star. Our salesman put me at ease almost immediately and gave me a lot of information on the performance
All round great experience
Friendly staff left you time to decide no sales pressure. Professional guys straight forward transaction . Highly recomend . Delighted with the car.
Decent service and decent cars
Recently used North Star again, very fair and honest trade in against a clean and tidy second hand car. On test driving the vehicle it was found that the clutch could slip, this was replaced without hesitation in the deal. Would use again.
Really Happy with Passat
I am really happy with the sale of my Passat. I had to bring my car back to have the Water Pump and cam belt changed, which was all done for free under the warranty. Will definitely buy from here again. Bryan was great upon handover, swift and organised.
North Star - First Class
Everything went to plan. Good friendly efficient service.
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