MBM

Motor Base Midlands

1.7/5 from 5 reviews.
1.2

Do not touch this Motor Base Midlans with a barge pole!

The only reason my Mini Cooper hasn't been returned to Motor Base Midlands is because after a HPI check, I am confident that it's a good value car. The ONLY positive in the entire miserable experience with 'approved used Mini dealership', Motor Base Midlands.

1. Told I would get 3 month warranty; paperwork then said 30 days so had to sort

2. Didn't give me tax disc I paid (told I'd left it there but didn't call me to let me know - we live 50 miles away)

10 days after purchase, a mechanic found the wheel bearing needed replacing and the fog light was broken. Tried calling to sort as part of the warranty but told it might be 'wear and tear'. Argued fact that I'd had the car for 10 days & issues should have been rectified during checks. Then called for days but no-one called back. FINALLY got car booked in to be told 4 hours after they'd taken the car that they didn't have the right part! No car for 2 days & had to argue to get a hire car to get home. Following day went to pick it up to find that part of the repair hadn't been done. Not a single apology, days of chasing, disgusted with the whole outfit.
4245 days ago
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Worst company ever
I viewed a 1 series, purchased with additional tax costs. Then went to collect it and noticed the driver seat was completely burnt, in which the director said he knew nothing about and would get it repaired then I got a mile down the road to the petrol station and noticed the side mirror that was supposed to be replaced for like for like was replaces with a side mirror without the blue tint. I r
AVOID THIS GARAGE
Do not buy from this dealer under any circumstances, bought a Range Rover advertised as having Full service History, when i collected car I was told it would be sent along with the V5, six months of telephone calls and e-mails all ignored. No service History available. Also car was supposedly checked and prepared before collection, however scratches were filled with cover up stick, air conditio
new car purchase
Just liked to say I had an excellent experience in buying my first mini cooper s from motorbase. The guys were very helpful and made me feel really comfortable. I was given a 24 months warranty with the car which made my dad happy. I've enjoyed showing off in my new mini and have recommend motorbase to my friends.
Don't bother wasting your money here!
Brought a car from here and have had nothing but problems since I left the place! They said I had a 3 month engine and gear box warranty on my car, after a month or so my head gasket went and I called them to tell them and book it in because of course my warranty is supposed to cover that, anyway when I rang the lady said she's not sure if that's covered by my warranty? It's part of the engine so
Do not touch this Motor Base Midlans with a barge pole!
The only reason my Mini Cooper hasn't been returned to Motor Base Midlands is because after a HPI check, I am confident that it's a good value car. The ONLY positive in the entire miserable experience with 'approved used Mini dealership', Motor Base Midlands. 1. Told I would get 3 month warranty; paperwork then said 30 days so had to sort 2. Didn't give me tax disc I paid (told I'd left it there
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