MOB

Mercedes-Benz of Bristol

2.3/5 from 8 reviews.
1.0

Purchased a 210k vehicle. Mis-sold finance

Purchased a 210k vehicle. Mis-sold finance & taken Sytner Group 6months to admit liability as there are calls that evidenced the mis-selling. Furthermore the sales process was evidenced in the call recordings as racially discriminatory / prejudiced by senior sales managers. The matter is now with the ICO, Motoring & Financial Ombudsman. Further details can be found on the public dispute register. https://www.disputesregister.org/dispute/details/gb-02883766-sytner-group-limited/2179-unethical-practices
697 days ago
Mercedes-Benz of Bristol banner
Professionalism
Product Knowledge
Value
Vehicle quality
Customer Service
Overall Rating
Purchased a 210k vehicle. Mis-sold finance
Purchased a 210k vehicle. Mis-sold finance & taken Sytner Group 6months to admit liability as there are calls that evidenced the mis-selling. Furthermore the sales process was evidenced in the call recordings as racially discriminatory / prejudiced by senior sales managers. The matter is now with the ICO, Motoring & Financial Ombudsman. Further details can be found on the public dispute register.
By Ali 697 days ago
Full Review
Love it!
Original review source: Google+

I know the sales team here do a brilliant job and the management support the local community as well (I've been to Rugby Business Network events there), and recently had my car services there too. Everything was handled quickly, efficiently and in a very professional manner
By Google+ user: Rob Thomas  3829 days ago
Full Review
Personal experience was top notch
Original review source: Google+

Our personal experience was top notch. Great service from booking the test drive to arranging all the documents and finally getting the car. Definitely the best dealership in our experience and we've been to 5 other locations/brands apart from MB Bristol in the last 3 weeks.
By Google+ user: Lena Baker  3850 days ago
Full Review
Unhelpful in the extreme
Original review source: Google+

Unhelpful in the extreme. After previous unhelpful experience we popped in as the satnav had stopped working , needed update. Bear in mind this is a 63 plate Mercedes. Did you buy it from here? No we said. Oh right - the mental shutters came down they were not interested to
By Google+ user: rett butler 3944 days ago
Full Review
Tried to buy 2 AMG products....
Original review source: Google+

Tried to buy 2 AMG products from them, one in 2013 SLK 55 and enquired just yesterday and asked for a sales person Andy Porsche reguarding a C63 estate as an additional purchase and again as so frequently saddens me - there was no return call from the dealership.The SLK purc
By Google+ user: Brian Payne 3947 days ago
Full Review
Top Class
Original review source: Google+

I can say that the price and the way I was treated on my CLS63 service was top class. I picked it up on a Sturday morning and they were very busy but the recepionist made sure I was aware who I was waiting for and given a coffe. If you look at the reviews they are 2-3 years
By Google+ user: YZRYAM 4066 days ago
Full Review
Service has been great
Original review source: Google+

I can only speak for myself and I am sure those who have experienced bad service are correct in what they have written. I, however, have been going there for four years now and the service has been great. I always need a courtesy car and get one. If I have needed a lift the
By Google+ user: Paul McDonagh 4097 days ago
Full Review
Worst experience ever
Original review source: Google+

Worst experience ever... I called them from a problem I had, they said they would call me back as soon as possible, and they never called back! I had to find another car service in my area to do my job. NO RESPECT AT ALL!
By Google+ user: LARYFLYN 4217 days ago
Full Review
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