JRC

James Richards car sales

3.2/5 from 16 reviews.

1.0

Many problems with the car. The dealer escape from responsibilit

Bought a 10- years-old second hand car there, paid £8500. On the way back home after we picked up the car, it was shaking, warning lights were on. I called the dealer many times but his attitude was perfuntory.

Two months later, I noticed that oil dripping on the drive so I took the car to another garage to have a check. Gearbox leaking oil diagnosed and steering wheel is bended. So we called the dealer again. His replies were either busy, too hot or call next day / next week. The one year warranty of the car (Warranty wise) was provided from the dealer (here's the trap). We took the car to a transmission garage to fix it. The transmission garage passed a report to Warrenty Wise with a charge of £3526 to replace the gearbox. However, Warrenty Wise declined the claim request. The reason was "Common and regularly occurring manufacturing faults are excluded" from all plans.

Struggled nearly 6 months as a lot of time was wasted by the dealer (here's the trick).

Kit 597 days ago 2023-11-27

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Vehicle quality

Customer Service

Value

Product Knowledge

Professionalism

Overall Rating

Prefect

Good service and price

By Mika 19 days ago

Full Review

Good value throughout

Nice and helpful service

By Dim77 41 days ago

Full Review

Top service

By Hassaan 48 days ago

Full Review

Reviews

Fantastic team! Honest, helpful, and efficient. Will definitely come back.

By Lia 48 days ago

Full Review

Best car dealer

Great service .

By Elie 48 days ago

Full Review

Smooth and stress-free!

Honestly, I was expecting the usual dealership pressure and games, but this place was a breath of fresh air. From the first message to driving away, everything went smooth. The team was chill, helpful, and didn’t push anything I wasn’t sure about. They even helped me sort out paperwork I was stressing over. Got the car I wanted at a solid price — no regrets. Big thanks to the crew!

By artem2day 49 days ago

Full Review

Best service

I had a great experience buying my car at JR. The staff was friendly and helpful. Adam made the process easy and didn’t pressure me. I got the car I wanted at a fair price. I would definitely recommend this place to others.

By milanova82@internet.ru 49 days ago

Full Review

Review

I recently visited JR and the experience was impressive from start to finish. The showroom was clean, well-organized, and showcased a wide range of vehicles, from budget-friendly models to high-end luxury cars. The staff was friendly, knowledgeable, and not overly pushy, which made the browsing experience comfortable. Test drive arrangements were smooth, and all my questions were answered clearly

By Lia 49 days ago

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