JRC

James Richards car sales

3.2/5 from 16 reviews.
1.0

Many problems with the car. The dealer escape from responsibilit

Bought a 10- years-old second hand car there, paid £8500. On the way back home after we picked up the car, it was shaking, warning lights were on. I called the dealer many times but his attitude was perfuntory.

Two months later, I noticed that oil dripping on the drive so I took the car to another garage to have a check. Gearbox leaking oil diagnosed and steering wheel is bended. So we called the dealer again. His replies were either busy, too hot or call next day / next week. The one year warranty of the car (Warranty wise) was provided from the dealer (here's the trap). We took the car to a transmission garage to fix it. The transmission garage passed a report to Warrenty Wise with a charge of £3526 to replace the gearbox. However, Warrenty Wise declined the claim request. The reason was "Common and regularly occurring manufacturing faults are excluded" from all plans.

Struggled nearly 6 months as a lot of time was wasted by the dealer (here's the trick).
597 days ago
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Vehicle quality
Customer Service
Value
Product Knowledge
Professionalism
Overall Rating
Prefect
Good service and price
Good value throughout
Nice and helpful service
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Top service
Reviews
Fantastic team! Honest, helpful, and efficient. Will definitely come back.
Best car dealer
Great service .
Smooth and stress-free!
Honestly, I was expecting the usual dealership pressure and games, but this place was a breath of fresh air. From the first message to driving away, everything went smooth. The team was chill, helpful, and didn’t push anything I wasn’t sure about. They even helped me sort out paperwork I was stressing over. Got the car I wanted at a solid price — no regrets. Big thanks to the crew!
Best service
I had a great experience buying my car at JR. The staff was friendly and helpful. Adam made the process easy and didn’t pressure me. I got the car I wanted at a fair price. I would definitely recommend this place to others.
Review
I recently visited JR and the experience was impressive from start to finish. The showroom was clean, well-organized, and showcased a wide range of vehicles, from budget-friendly models to high-end luxury cars. The staff was friendly, knowledgeable, and not overly pushy, which made the browsing experience comfortable. Test drive arrangements were smooth, and all my questions were answered clearly
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