Worst dealer ever
Inchcape Colchester worst car dealer…
Inchcape Colchester worst car dealer ever, bought a 2 year old 5 series from them just over two years ago, last few month I started to notice the paint is coming off on the two driver side doors, someone pointed out to me that the doors may not be the original or had been repaired, but whoever repaired the doors did a terrible job as it did put the Lacquer layer before painting over them. So today I took the car back to them and mentioned that the car may be a damaged car, and guess what they said, yeah exactly what you'd imagine a bad dealer would say. The sales manager told me "we don't cover this because it is outside warranty period", and the custom service manager told me "the car didn't have this issue when I took the car".
Will never use them again.
michaelh
2021-07-23