HG

Hewaswater Garage

4.2/5 from 5 reviews.
1.0

Severely Poor after care .. Happy to sell but not happy to help after !

I bought a car from these people and within the first 6 months (only get 3 months warranty) the battery died and I broke down in the middle of a motorway. The electricals on the dash dont work, the mph keeps going to zero. The airbag has had to be replaced and one tyre has had to be replaced as it kept going down. They were happy to help for 3 months but kept fobbing me off with blowing the tyres up again and brushing any other issues off as teething problems, the car is 10 yr old with low mileage but I think it has been living in a barn as under the bonnet when I got to look it was thick with green mould, leaves and other stuff. I have had to spend nearly £300 on it in the first year and there are still faults but ive given up paying out on the car. They seem happy to sell to you with all the promises in the world but when it goes wrong they make you out to be a difficult customer ? (and they knew i was a disabled driver)
4314 days ago
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Overall Rating
Polite,friendly service
Many thanks for servicing my vw polo.Friendly phone call to advise car was ready and full details explained as to work carried out.Many thanks for looking after me.
By Denny 3993 days ago
Full Review
Excellent,friendly service.
vw golf air conditioning fault,diagnosed quickly.Great facilities,friendly,welcoming atmosphere.Will definitely use again.Hassle free motoring,many thanks.
By sux5y 3993 days ago
Full Review
Superb service - highly recommend
Bought my stunning DS3 from this garage and cannot fault the garage at all. The service was great, salesman very thorough and car exactly as detailed.
By HannahRun 3993 days ago
Full Review
Very friendly & helpful
My family & I have used this garage for years. For buying cars & having our MOT & service work. They are so friendly to us & always help us out! Would highly recommend & would never go else where! I would give them 11/10!! :)
By Debbie13 4107 days ago
Full Review
Severely Poor after care .. Happy to sell but not happy to help after !
I bought a car from these people and within the first 6 months (only get 3 months warranty) the battery died and I broke down in the middle of a motorway. The electricals on the dash dont work, the mph keeps going to zero. The airbag has had to be replaced and one tyre has had to be replaced as it kept going down. They were happy to help for 3 months but kept fobbing me off with blowing the tyre
By jay299 4314 days ago
Full Review
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