HCC

Hearsall Common Car Sales

2.5/5 from 11 reviews.
1.6

Nice car, shocking service

On review, the dealer had looked promising. The car on the website looked great, however on visit the customer service had shocked me. I had walked into the showroom with nobody around for 2-3mins until someone had finally showed up, stuffing their face full of food. He had acknowledged me just sai ‘alright m8’. At this point I just explained to him that I wanted to look at a particular car in sale. He said yes, handed me some keys and said ‘have a look m8’. The car itself was amazing, good condition, started up well, no problems with this at all. On return I said said thanks and asked about it. The seller at the time, or ‘bloke’ had made me suggest that he was not interested what so ever in making a sale on the day nor ensuring that a customer had left the place feeling a good vice about the dealer. He was talking to another colleague, then when he caught eye contact with me, said “thanks” then carried on talking as I handed the keys back. At this point I just left the dealer, not happy with the service I ha
570 days ago
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Vehicle quality
Value
Customer Service
Product Knowledge
Professionalism
Overall Rating
not recomended
I found a dealer who I thought was trustworthy and honest and they appeared to be at the beginning until they had my funds only to find out later that this was not the case The vehicle I purchased was a motorhome under the stipulation that it had to be max 3500kg the dealer sold me this vehicle on that bases but stated they did not have the log book as it had been sent to the dvla to update to t
By Ians 5 days ago
Full Review
Was exactly what we wanted.
No pushy sales, very polite and good cars at great prices, Big garage with lots of choice.
By Dave mac 393 days ago
Full Review
Very good experience.
After reading the other reviews after purchase i thought i would leave my 2 pence worth and state that we are on our second purchase with these guys and genuinely have not had any concerns. We had an issue with our first car 2 years ago some 2 months after purchase and it was sorted straight away with out any kind of issue, Great communication, great deal, great price and great car!! we will be se
By Humberkid 510 days ago
Full Review
Appauling
Car has had to have new bearings, New tyres, new brakes, discs and pads all round, complete new exhaust system throughout, petrol gauge doesnt work, right side window motor stopped working, hid a crack which was an mot failure with a window sticker so realised halfway home, i told them i drive for a living too. Dipstick was severed in half and no oil in the car when received. Never had such bad se
By Serene 551 days ago
Full Review
Poor Customer service
I live hundreds of miles from hearsall common car sales so was intending purchasing car dependent upon a full AA inspection. Initially ( emails to substantiate) they agreed to hold the car on confirmation of AA inspection then insisted on £100 deposit. Which l was not told was not refundable.The AA inspection took place but the garage had not made the car roadworthy despite ample warning from the
By carbuyer2 556 days ago
Full Review
Nice car, shocking service
On review, the dealer had looked promising. The car on the website looked great, however on visit the customer service had shocked me. I had walked into the showroom with nobody around for 2-3mins until someone had finally showed up, stuffing their face full of food. He had acknowledged me just sai ‘alright m8’. At this point I just explained to him that I wanted to look at a particular car in sal
By jayman12 570 days ago
Full Review
Just what I was looking for Thank you
Spent 2 visits to this Garage and was helped to find my first car, a little Corsa No pushy sales, did spend more than i wanted but more than happy with my little car, would be certainly come back for my second car as just pleased with the way things went as had no idea really what I wanted until I came in to this place
By shells 590 days ago
Full Review
Honda type R
How very disappointing.. Thw web site looks amazing the photoss look even better. But le down by poor custom services. Bought my mid life crisis car of them, I was so looking forward to being a boy racer.. But unfortunately this was something that want going to last. I was unable to collect the car myself so I paid to have the car collected for me at £120. When I collected the car a week after war
By rogeeles72 606 days ago
Full Review
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