Hearsall Common Car Sales

2.5/5 from 15 reviews.

Poor Customer service

I live hundreds of miles from hearsall common car sales so was intending purchasing car dependent upon a full AA inspection. Initially ( emails to substantiate) they agreed to hold the car on confirmation of AA inspection then insisted on £100 deposit. Which l was not told was not refundable.The AA inspection took place but the garage had not made the car roadworthy despite ample warning from the AA ( the AA report said no fuel and a tyre was illegal) so the inspection did not include the road test which l regard as fundamental. I told the garage this and was told that l could road test the car myself and they refused to accept my argument that they had prevented a full AA inspection by not having the car roadworthy. I did not want to purchase the car as the dealership had prevented the AA undertaking the full inspection l required to make an informed choice. They took no responsibility for what had happened and refused to refund the deposit or pay towards the cost of the inspection.

1625 days ago
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Overall Rating
Shocking experience. I bought an 07 Freelander for £6350 on 21/12/21. The car wasn't ready when I got to the garage, it arrived for me to drive home with three warning messages - low coolant, low washer fluid, bonnet open. Clearly they do not even check the levels when a car goes out. These faults were corrected but on driving the car it was immediately apparent the clutch pedal travel was irregul
Purchased a car from these guys on 16th July, 23rd July the car failed to unlock and obviously start. Flat battery, we jumped it charged and same again 24th July contact ed them about a faulty battery, had the battery tested by the AA, showing fault. Garage wanted us to return to be given a wrong sized andband incorrectly rated used battery, which we refuse. We offered the garage a 50/50 s
Avoid this garage
Justs spent nearly £600 on brake pads, discs, tyres for a car we brought a few weeks ago. Not sure how this company have stayed in business for so long. I wonder if "a mate" does the MOTs.
I bought a B Class Mercedes. The car is a cracking example, the service is exactly as I could have asked for, having trolled around garage after garage. In my experience there is nothing to fault with Hearsall Car sales. To those who knock em....If you want to pay main dealer prices - go to a main dealer and buy new. Thankyou for a great service, the car does exactly as I can expect. I'll be bac
not recomended
I found a dealer who I thought was trustworthy and honest and they appeared to be at the beginning until they had my funds only to find out later that this was not the case The vehicle I purchased was a motorhome under the stipulation that it had to be max 3500kg the dealer sold me this vehicle on that bases but stated they did not have the log book as it had been sent to the dvla to update to t
Was exactly what we wanted.
No pushy sales, very polite and good cars at great prices, Big garage with lots of choice.
Very good experience.
After reading the other reviews after purchase i thought i would leave my 2 pence worth and state that we are on our second purchase with these guys and genuinely have not had any concerns. We had an issue with our first car 2 years ago some 2 months after purchase and it was sorted straight away with out any kind of issue, Great communication, great deal, great price and great car!! we will be se
Car has had to have new bearings, New tyres, new brakes, discs and pads all round, complete new exhaust system throughout, petrol gauge doesnt work, right side window motor stopped working, hid a crack which was an mot failure with a window sticker so realised halfway home, i told them i drive for a living too. Dipstick was severed in half and no oil in the car when received. Never had such bad se
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