GM

Galloway Motors

1.4/5 from 2 reviews.
1.8

Poor customer service

Bought an audi from Galloway Motors which was the exact spec i had been looking for from them last November had an issue with the power steering pump I did have a 3 month warranty so I thought, this would be an easy fix and never having dealt with a warranty company before I phoned to advise the garage on the 24/01/2019 of the problem and to find out what warranty I had and how I go about dealing with it. I was advised they would check and get back to me. I sent an email 25/01/2019 asking if they had found the details and got a reply advising I had a 3 month premium warranty and to contact the warranty company with the estimate for the repair which was £645.41. I did this on the 28/01/2019 they had my car on their system and they asked me when I bought the car, I said November 2018 and when did I notice the problem which was the week before only to be told that the warranty for my car had only been put on their system on the 25/01/2019 , this was the day after I contacted Galloway motors so my claim was denie
69 days ago
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Poor customer service
Bought an audi from Galloway Motors which was the exact spec i had been looking for from them last November had an issue with the power steering pump I did have a 3 month warranty so I thought, this would be an easy fix and never having dealt with a warranty company before I phoned to advise the garage on the 24/01/2019 of the problem and to find out what warranty I had and how I go about dealing
Beware of this garage
I recently bought a Mercedes CLK from Galloway motors and within two days there was a loud creaking noise from the rear, turned out the car required replacement of full rear suspension and bushes, the car also kept cutting out occasionally at junctions, this turned out to be sensor needing replaced. The entertainment system was not working from time of sale and areas of the info on dashboard not w
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