CTW

Cooper Tunbridge Wells Bmw

5.0/5 from 2 reviews.
5.0

FIRST CLASS

After being completely abandoned by the approved used BMW dealer in Bradford when my car immediately showed a reoccurring fault after purchase, as the car was under full national BMW warranty, the BMW dealer in Bradford told me to take the car to my local M Sport centre, which was Cooper in Tunbridge Wells. Over the next 6 months (yes, 6 months – fault was v e r y difficult to diagnose and fix) these guys took care of my car as if it was their own sale. Their service manager, Steve, really took a personal interest in trying to get my car in fully working order and really went the extra mile to keep me informed and advise me how to deal with BMW UK Customer Service. Can’t comment about Cooper sale experience but their after-sales and service departments are absolutely first class.
3305 days ago
Cooper Tunbridge Wells Bmw banner
Product Knowledge
Value
Professionalism
Customer Service
Vehicle quality
Overall Rating
Excellent Service
A special thank you to Steve and Dave in the Tunbridge Wells servicing department. They are always very professional, I have dealt with them several times now and always found them nothing short of exemplary. Even when things dont go according to plan they always find a solution on favor of the customer. They are not not the kind of company that is always trying to see if they can charge you more
By Toby777 2803 days ago
Full Review
FIRST CLASS
After being completely abandoned by the approved used BMW dealer in Bradford when my car immediately showed a reoccurring fault after purchase, as the car was under full national BMW warranty, the BMW dealer in Bradford told me to take the car to my local M Sport centre, which was Cooper in Tunbridge Wells. Over the next 6 months (yes, 6 months – fault was v e r y difficult to diagnose and fix) th
By btappy69@hotmail.com 3305 days ago
Full Review
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