COP

Carpoint Of Peterborough

4.4/5 from 30 reviews.

1.8

After Sales Service? Er... no.

BUYER BEWARE! I had to get a CCJ to obtain a refund from Carpoint of Peterborough Ltd after they sold me a car that had a head gasket fault. This was not spotted at first because it had been disguised with a sealant. The staff were friendly and helpful to begin with, but this soon changed once the fault revealed itself. Emails, letters and phone calls were ignored, and if I did get a response it was uncooperative and evasive. I am sure Carpoint sells many cars that are “fit for purpose and of satisfactory quality” - but I would say this very firmly: DO NOT, UNDER ANY CIRCUMSTANCES, BUY A VEHICLE FROM THIS COMPANY WITHOUT HAVING A PROFESSIONAL AND WARRANTED INSPECTION DONE FIRST. If you don’t, and anything goes wrong, be prepared to receive a denial from Carpoint and a long road to getting the problem resolved.

roofdweller 2866 days ago 2017-08-18

Report Review

Value

Customer Service

Vehicle quality

Professionalism

Product Knowledge

Overall Rating

Bought my first car

Bought my first car from Carpoint of Peterborough was apprehensive about buying a car from a used car dealer but the staff was very helpful and not at all pushy to sell me a car. I got a very good deal and I would highly recommend these guys to anyone who is looking to buy a used car thanks guys.

By rkieran299 2070 days ago

Full Review

Absolute gem of a car

One of the most pleasant experiences in a dealership. Very lovely owner and an absolute gem of a car. Would highly recommend for anyone looking for a top notch used car.

By kirkyboyrob888 2071 days ago

Full Review

Highly recommend

Just bought a car today from Carpoint, Friendly, efficient. Great car and a great trade in price too. Paperwork was ready on time. Very down to earth and lovely guys to deal with. Highly recommend

By gazzapromwhite 2075 days ago

Full Review

Would highly recommend

Bought a car this month and it's excellent. They gave me the exact part exchange rate for mine and the staff were very friendly and courteous. Would highly recommend.

By GemmaNaseby 2076 days ago

Full Review

Extremely attentive and professional

Recently purchased a Renault Megane from here. The staff were extremely attentive and professional. The car was perfect for what i needed and they were very helpful on advising me on the best car for me. Highly recommended place to buy a car.

By kimmygracie47 2076 days ago

Full Review

The worst car traders I've come across

got a car from these in September the car had a fresh MOT. After the first week of using the car it was apparently had an exhaust gas leak into the car which made my children and wife very ill. had inspected by private mechanic and a turbo housing bolts snapped off upon further inspection the car should not be on the road brake pads for a non-existent rear calipers the seized and mechanic would

By Mav 2076 days ago

Full Review

In the pouring rain

I didn't choose the best of days to view a car in the pouring rain however, these guys at Carpoint were exceptionally helpful in bringing the car undercover to view. I was really impressed in the service and the car was fantastic and therefore I purchased right away without any hesitation. I would highly recommend this company to others wishing to purchase their cars.

By tinamariatabarbosa 2080 days ago

Full Review

Very pleased

Very pleased with the relaxed and professional service I received and would definitely recommend Carpoint to a friend.

By amyhenshawreed78 2081 days ago

Full Review

< 1 2 3 4 >