team of unprofessional thugs
I went to their two dealerships (yes they've got one just before Ealing Hospital if you are coming from Ealing side) and at both places I was asked to pay for advance before I could even take a test drive. Can you believe that? Over the phone, they would say to come at any time and they would let you take a test drive but when you reach there, you are asked for a deposit.
I would never recommend