When I called and eventually spoke to them (terrible to hold of anyone), I was told that the car was HPI clear and while had miles had full service history. Now this is the mistake I made. I also used to text service to tell me if the car was a write-off or had outstanding finance on it. I should've asked for the HPI check was in writing. The fella I dealt with, I'm unable to remember his name, said that he believed in Karma and didn't want to do me over for the vehicle. (He pushed this point which is pushing me on to write this review)
What he failed to tell me, and in fairness I didn't ask, was that the car was a taxi in a past life. Had I known that I would have walked away. Ok, I didn't ask but an HPI check would have shown this fact as taxis are MOTed every 6 months.
So if you want to dishonest, very difficult to get hold of, poor customer service, and long drawn out process of buying a car with them (took ages to eventually buy the car) this is the place to go