BMW

Big Motoring World

4.1/5 from 221 reviews.

1.2

Bad experience spend a bit more and get a decent car

Bought a car from big motoring world... 7 months down the line after a routine visit to change a tyre the garage have advised me the tyres on the car are not designed for the alloy and are dangerous.... Not only this 6 cracks in the alloy they fitted which is made in Thailand!!! Car looked nice when purchased but the customer service now is no where to be seen! Be aware of substandard parts/ cheap alloys they use and budget tyres painted nicely with tyre wall paint! Oh and the salesman will say anything to sell the car. Overall if you like clinical pushy salesman who make u feel uneasy and spending money on a car only months after you have bought it... Shop with big motoring world :)

Markporter339 3920 days ago 2015-11-02

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Overall Rating

Extremely poor after sale experience

I would strongly advise avoiding Big Motoring World based on my experience. The customer service, after-sales support, and complaint handling were consistently poor, and the business showed little willingness to take responsibility for issues that were present from the moment the vehicle was purchased. The car developed faults almost immediately, yet instead of addressing them properly, the com

By dekong88@gmail.com 13 days ago

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Car broke as soon as I started driving it. Big Motoring World W

I would definitely not recommend buying a car from these people. So dishonest. We drove all the way from Bournemouth to buy a car, we went on a cruise for 3.5 weeks and when we came back it was only the second time I drove it. By the 4th time it broke down. It had to be towed to the nearest garage. Who told me it had been in undisclosed accident and that non Nissan parts were used to repair it

By JCbournemouth 25 days ago

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Unbelievably bad experience with this company

Truly terrible experience with this company that you should be aware of before buying from them. In February 2026 I spent £30k for a quality SUV hybrid after a very nice salesman looked after us well and offered the car we were looking for that was just in and not listed. It was promised to us valeted, fully charged and with a full tank of diesel when we were to pick it up. That had to be 2 wee

By Joe Field 83 days ago

Full Review

Two tyres faulty, like pulling teeth!

Flagged tyre pressure issue on test drive in Norwich, was told the mechanics checked it before we left so drove home (2.5hrs away) and 15 mins down the road a warning light came on saying “tyre pressure sensor malfunction”. Logged this immediately on their app, this was 4 weeks ago now and still no resolution. Was then told to go to a Halfords autocentre for a tyre check. This came back with a

By Ollie1992 91 days ago

Full Review

Experience of car purchase

Good easy experience no hard sell felt salesperson listening to what i said has I've worked in motortrade for 35 years that made a great change came away thinking i would go back

By Stephen Griffiths 293 days ago

Full Review

Good experience

We had a good experience with Big Motoring so far. We bought our dream car with their help. The car is still perfect after more de 6 months. So far we have no complaints. When we bought the car every employee was very nice with us, answered every question we had, explained the process very well. We were very happy with our sales guy, very passionate, nice and helpful.

By Cristian 293 days ago

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Never use this dishonest company!

Please join Facebook group BIG MOTORING WORLD COMPLAINTS- UNOFFICIAL A group dedicated to bringing awareness of the underhanded sales tactics employed by this company. Around 5000 unhappy members and growing daily. AVOID AVOID AVOID AVOID!!

By Scooby250 495 days ago

Full Review

Please read all 1* reviews not the fake 5* they pay staff £5 for

Please join Facebook group BIG MOTORING WORLD COMPLAINTS a friendly group of like minded people who have had negative dealings with BIG MOTORING WORLD. There is plenty of help and advice. Has over 1000 members and growing daily. Terrible company to deal with. Cars are junk. Hard sell on worthless products. Absolutely no aftersales service. The list is massive.

By Wrx250 652 days ago

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