1CC

1st Choice Cars (Oxfordshire)

4.5/5 from 148 reviews.
1.0

Terrible

A total CON ARTIST i bought a car from this garage on a Saturday as i was driving home to Newbury the automatic gearbox started to jerk very aggressively so i called the garage and reported this the owner arranged for me to take the car to a local garage to get a diagnoses done. I took it and they did the test and yes it came out with gearbox errors The garage kindly gave me a copy of this so i had proof. I called and told them i have the paper work printed of the diagnoses machine and he said no problem he will take the car back and fix it What a JOKE. Not a thing done to the car well he said that the car has been serviced but the service light still comes on say service due. I took the car back to the garage that done a diagnoses and paid for another test and yes it came up with the same errors funny that!! The garage did not get paid by 1st Choice because they gave me a copy of the read out what was you trying to hide??? TAKES YOUR MONEY AND RUNS YOU HAVE BEEN WARNED!!
2535 days ago
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Dealers response

This review is neither factual or true .

The customer purchased a used Audi S5 with a semi automatic gearbox .

The semi automatic gearbox is known to be jerky .

We arranged for the car to go to a main Audi dealer and collected the car from the customer .

Indeed 2 x separate drivers could not fault the drive .

The car was then taken to a main dealer whom scanned /road tested and could not find ANY faults .

The local garage he used was not and is not a main dealer the main dealer were quite precise despite the customer telling them they were wrong that the car had no faults .

If Audi found a fault we would have fixed it but the facts are they could not .

WE Have some 2 x months later never seen anything from the customer in regards reports to suggest otherwise .

It is clear that the reviewer has failed to mention that Swindon Audi could not find a issue .

Clearly that was not a point he wanted to share ...

 

1stchoicecars
2512 days ago
Michal was very helpful.
I would recommend this company as they dealt with my order efficiently & courteously, Michal was very helpful.
Stay clear
Triumph Stag
Love my new car - puts a smile on my face every time I start the engine and hear the V8. Thanks Sean and team.
Whole process was a breeze
Sean and the rest of his team were a pleasure to deal with, friendly and professional. They took control of the whole process for me and it was the easiest purchase I've made! Would not hesitate to recommend.
Buying a car from 1st choice.
On arrival we were met by Adrian Day who was very polite, courteous and helpful. We were allowed a full inspection of the car and all available documents to see service, MoT history etc. Sadly we weren't able to test drive the vehicle on the day, we were however assured that if we wanted to buy the car, and we agreed terms, then a test drive would be arranged before finalisation of purchase. We di
Great Customer Service
Great Customer Service, really nice Car. would do business again
The purchase of my new car
Sean and his team have made my dream come true! I have always wanted a Mercedes, but never thought I could afford one. Not only do I literally own one now, but in my eyes its the best car in the world!. Within a week, Sean had sourced the car amd a famtastic rate of finance. The car is stunning. Bonus was the flowers i was also given!
Buying was a breeze
Sean and his team were a delight to deal with, nothing was too much trouble and they managed the whole process for me making it completely painless! Happy to recommend.
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