NSS

North Star Sussex Ltd

4.6/5 from 266 reviews.
5.0

Very happy with my new wheels!

Prior to choosing which cars to look at I had been doing the typical Autotrader trawl in order to keep an eye on the runners and riders as well as the prices. I decided that the Mercedes E350 was the car for me and I had three within a 20 mile radius. North Star were the first garage that I visited and I must say that, from the first phone call with Brian, I felt confident that I was going to be looked after in a professional and courteous manor. The car was exactly as described and I decided there and then that I would buy it...although I didn't tell Brian that! He gave me a printout of the car's spec to take away with me and I called the following morning to make the deal. Brian made sure that the car was ready for me two days later and the car was serviced and detailed for me ahead of collection. Brian told me that the company only deals in quality cars, a fact that is proving to be correct after a fortnight of trouble-free and luxurious driving in my new merc.
6 days ago
North Star Sussex Ltd banner
Friendliness
Professionalism
Value
Product Knowledge
Vehicle quality
Customer Service
Overall Rating

Dealers response

Hi Robert. We thank you for taking the time to leave a review and are extremely glad you are happy with your experience here at North Star. I will be sure to pass your kind comments onto Brian and enjoy your new Mercedes!

Katie, Customer Services Assistant

 

North Star
Yesterday
Very happy car buyer
Excellent service from start to finish - easy to book test drive, friendly, car very good value, collection arranged helpfully and incredibly quick. No hard sell and probably best second hand dealer experience I have ever had
Very happy with my new wheels!
Prior to choosing which cars to look at I had been doing the typical Autotrader trawl in order to keep an eye on the runners and riders as well as the prices. I decided that the Mercedes E350 was the car for me and I had three within a 20 mile radius. North Star were the first garage that I visited and I must say that, from the first phone call with Brian, I felt confident that I was going to be l
A very friendly and professional service and good value for mone
The sales representative was very friendly, professional and answered all of our questions. The sales process was very straightforward and on collection the car was very well presented. A few weeks later we realised that one of the speakers wasn't working and although not covered by the warranty, the garage still fixed the issue without charge.
Super efficient and a pleasure to deal with
I had been looking for a particular car to but locally and hadn't had much luck. I would call garages and leave my details and no one would call back. I eventually found this car and called North Star. I knew I wouldn't be able to get to them until the end of the week but Sam took my number and offered to call me if it had been sold before I could get there. When I did get there, Sam went through
Mazda 6
Initially we spoke on the phobe about the car and then we meet in person a few day later. I was yravelling 190 to meet the team a purchase my car on their say so on conditiin etc. Fantastic experience fron start to finish .
Purchasing cars
Have beenf Northstar for a good few years and have bought cars for all the family. They have always been professional, quick with dealing with a sale and a willingness to get it right for the customer of I will go back!
Fourth purchase from reliable used car dealer
Friendly knowledgeable staff who were helpful and everything completed by agreed dates- would recommend and have done to others.
Purchase of BMW 3 series
Saw the car online and phoned to book in a viewing. I was unable to attend and received a call to re-arrange. When I arrived everything's was as advertised and in order. I decided to proceed with the purchase on the spot.
< 1 2 3 4 5  ... >