Above and beyond
I saw this car online and in comparison with others of similar year and mileage, it seemed a really good deal. Problem was that we are in Brighton and Darren is in Crewe. However not only did he deliver the car to us, driving it down himself, he took away our old one in part exchange. Throughout the process he was helpful and responsive - taking time to answer questions and taking the worry out of buying a car online. When he did drop the car off after the journey of a couple of hundred miles, he turned out to be the really pleasant, helpful guy I had imagined him to be. When you do buy second hand online it is of course a matter of trust - and when there was a minor problem with the brake disc, Darren was quick to fix it - again completely responsive and reasonable. Cannot fault this service.